Nicholas Mcanderson | Page 58

He was Great and hepful he asked me everything that I needed I couldn’t have asked for a better helper needed I couldn’t have asked for a better helper More

by crosby0 Verified Customer Verified Customer

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Unfortunately vehicle still isn’t fully repaired from original ticket. Had the van in there at least three times for the same issue. The service manager, Jay, said he would look into. Heard from him very original ticket. Had the van in there at least three times for the same issue. The service manager, Jay, said he would look into. Heard from him very briefly. When I text him several times thereafter, not once did I get a response back. Service tech or techs seem to have trouble with troubleshooting A/C system as the issue is still not fully resolved. Nick McAnderson has been as helpful as he can be. He is not the tech nor the service manager who does not respond back to customers, so this is not his fault. He has done as good as a job as he can do trying to get my vehicle back to me. Extremely disappointing. I would give zero stars, but Nick’s name is on the survey. I would like for someone to contact me back that is in a higher position than a service manager, because this can’t go unnoticed. More

by LBONERI Verified Customer Verified Customer

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great, faster, five star, good customer service, great dealer, great car wash, recommended, nice place dealer, great car wash, recommended, nice place More

by josue_soza Verified Customer Verified Customer

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Very quick service department with Professional staff. The routine oils change is without appointment so very convenient. The routine oils change is without appointment so very convenient. More

by Lazorischak Verified Customer Verified Customer

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Overall great experience from start to finish. Advisor Nicholas was professional and attentive. Would definitely recommend! Advisor Nicholas was professional and attentive. Would definitely recommend! More

by mars21 Verified Customer Verified Customer

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I will keep it short and focus on the positive. The service manager (Jay) is a true customer service-oriented champion. He saved the reputation of the Arrigo dealership and his efforts should be re The service manager (Jay) is a true customer service-oriented champion. He saved the reputation of the Arrigo dealership and his efforts should be recognized. Jay's performance turned my experience to a positive one, his performance should be acknowledged and rewarded. Jay was successful in keeping me as a loyal customer. Also, Nicholas is an awesome communicator and kept me up to date with the status of my truck repair. Keep up the good work. Sincerely, Ehab More

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He stands behind the Dodge brand time and efficiency were met at a upheld standard. Thanks, Nick. met at a upheld standard. Thanks, Nick. More

by LOTMARTINEZ Verified Customer Verified Customer

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Everything was perfect! Nick was professional and completed my car in a timely fashion. Highly recommend! Nick was professional and completed my car in a timely fashion. Highly recommend! More

by danalagambaclark Verified Customer Verified Customer

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I receive the best Service at Arrigo Dodge at Sawgrass the service department is the best, they give you the best customer service and they never disappoint me, I love the Professionalism that they perfo the service department is the best, they give you the best customer service and they never disappoint me, I love the Professionalism that they perform, The entire Department is a A+ in my book, Especially my Service Advisor Jaylan. Thank you for everything.. More

by Hemi2021 Verified Customer Verified Customer

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--- "I recently had the pleasure of bringing my vehicle to Arrigo Sawgrass for servicing, and Rudy provided exceptional service throughout the entire process. From the moment I arrived, Rudy was pr vehicle to Arrigo Sawgrass for servicing, and Rudy provided exceptional service throughout the entire process. From the moment I arrived, Rudy was professional, knowledgeable, and extremely helpful. He took the time to explain the details of the service that my vehicle needed and ensured that everything was done efficiently and effectively. Rudy's attention to detail and dedication to customer satisfaction truly set him apart. Not only did he address all of my concerns, but he also went above and beyond to make sure that my experience was positive and stress-free. I felt confident and reassured knowing that my vehicle was in good hands. Overall, my experience with Rudy at Arrigo Sawgrass was excellent, and I highly recommend their services to anyone in need of professional and reliable automotive service. Thank you, Rudy, for your outstanding service and for taking such great care of my vehicle More

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