Nathaniel Ortiz

This is an update from a previous review. I bought a 2026 CR-V than in papers showed to have only 6 miles but in reality had over 500 miles as it was used as a loaner before I purchased it an I bought a 2026 CR-V than in papers showed to have only 6 miles but in reality had over 500 miles as it was used as a loaner before I purchased it and also had a dent in back gate. Unfortunately I didn’t notice any of this until a couple days later and it was to late, I tried to get a different car but the Luis from the dealership said they couldn’t give me a different one so He offered to fixed the dent and pay me for the extra mileage( I never received the check) they also as part of the purchase supposed to give me the all season carpets but they give the wrong ones( for a Honda accord 2025) I texted Nate and let him know about the mistake and he assured that I will receive the right ones in the mail but they never arrived. Worse place to buy a car, don’t go there! They are not honest, I bought 2 Toyotas before at 2 different dealerships and I had an excellent experience. I deeply regret to decide to buy a Honda this time or maybe I just chose the worse Honda dealership in town. I’ll be more careful next time but if you are planning to buy a car, please avoid this place. More

by idaniagarcianasser Verified Customer Verified Customer

Report | Print

Nate went above and beyond to assist me in finding the perfect match for all of my needs both for the vehicle and the finances. perfect match for all of my needs both for the vehicle and the finances. More

by lexwardenacs Verified Customer Verified Customer

Report | Print

Nathan was a great person help me alot and kept his word on the price very happy with him on the price very happy with him More

by Javier estrella Verified Customer Verified Customer

Report | Print

Big Q is the best sales person. Very enthusiastic and eager to make sure that the customer is satisfied Very enthusiastic and eager to make sure that the customer is satisfied More

by aristin Verified Customer Verified Customer

Report | Print

Another great experience at Brandon Honda! This is our third vehicle from the dealership and they always deliver as promised. David Loperena and Ebony Brown were amazing to deal wtih. Nathanie This is our third vehicle from the dealership and they always deliver as promised. David Loperena and Ebony Brown were amazing to deal wtih. Nathaniel Ortiz did a great job showing us around the vehicle and getting us ready to go. We are absolutely loving our new Ridgeline Black Edition! More

by jeffmcgill3 Verified Customer Verified Customer

Report | Print

The sign on the vehicle did NOT represent the selling price at all I won't come back. price at all I won't come back. More

by wlorolei Verified Customer Verified Customer

Report | Print

Thank you for putting me on my new baby! I love her and it’s a pleasure to be served by Brandon Honda. I love her and it’s a pleasure to be served by Brandon Honda. More

by tanyakhouston Verified Customer Verified Customer

Report | Print

It took us a while with financing and the car was supposed to be detailed. It was after 6pm and we had an hour and a half drive to get back home. Looking at the inside of the car you could tell it w supposed to be detailed. It was after 6pm and we had an hour and a half drive to get back home. Looking at the inside of the car you could tell it wasn’t detailed at all. I am going to send pictures to Ian in financial. After purchasing a car for over $25,000. I am very disappointed to receive the car in this condition. There is also a small dent in the car that my husband showed Nate as we were leaving More

by mammoli52 Verified Customer Verified Customer

Report | Print

They sold me a car with over 500 miles and some imperfections in the back and on the top. I didn’t notice until a couples days later. The car was used as a loaner before but they did not say anythi imperfections in the back and on the top. I didn’t notice until a couples days later. The car was used as a loaner before but they did not say anything at the time of the purchase. I have been trying to get a different car but they just playing games with me. Worst experience buying a car ever. Be careful if you go to buy a car at this dealer. More

by idaniagarcianasser Verified Customer Verified Customer

Report | Print

Great service and positive mood and amazing interaction during the whole process and proud of the new car during the whole process and proud of the new car More

by hivan4185 Verified Customer Verified Customer

Report | Print