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Nathan Sheldon
Nathan Sheldon at Niello Volvo Cars Sacramento
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Nathan Sheldon

Parts Counter

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Nathan Sheldon

April 13, 2025

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Employee Rating

Rick Fuentes is the best. My go-to guy. Top of the line. 12/10 every time! More

by AMYOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Carpenter, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Ken Elvis, KC Ramos

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Apr 13, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 28, 2024

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Employee Rating

Clean facility, nice people. Code machine is difficult to use. Service done on time as promised More

by nkao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Carpenter, Shaun Dortch, Ken Elvis, KC Ramos

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Dec 31, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 15, 2024

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Employee Rating

Great friendly people but they lack loaner car service. But that is on managers who runs the place . Unfortunately Niello is only Volvo center in Sacramento. More

by nkao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Mark Carpenter, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Ken Elvis, KC Ramos , Amy Ott, Victoria Protsyuk

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May 16, 2024

Niello Volvo Cars Sacramento responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Pane Service Manager rpane@niello.com (916) 245-2231

October 06, 2023

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Very fun and friendly environment. Will highly recommend to family and friends. Will return soon. More

by JZUNIGA1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Rob Pane, Mark Carpenter, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Ken Elvis , Amy Ott, Victoria Protsyuk

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Oct 11, 2023

Niello Volvo Cars Sacramento responded

We appreciate your recommendation! Thanks for choosing Niello Volvo Cars Sacramento and know we'll be here for you whenever you need us next.

September 20, 2023

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Great staff! Professional, competent, and understanding. It has a real family feel as soon as you step inside or call. More

by keeferb70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Mark Carpenter, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Ken Elvis, KC Ramos , Amy Ott, Victoria Protsyuk, Rick Fuentes, can not say enough good things about him.

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Sep 27, 2023

Niello Volvo Cars Sacramento responded

This warms our hearts, thank you for the kind words. We appreciate your business, you and your vehicle will always have a second home here at Niello Volvo Cars Sacramento! We hope to see you again next time.

August 18, 2023

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Best service center! Amy is excellent and focused on helping the process run smoothly. Can’t get better than Matt Jeffrey and Rick Fuentes, and to top it off Sean makes t More

by WESTLAKEJACQUELINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Mark Carpenter, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Ken Elvis, KC Ramos , Amy Ott, Victoria Protsyuk

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Aug 23, 2023

Niello Volvo Cars Sacramento responded

Jacqueline, We can't tell you how much we appreciate this amazing review. We definitely take pride in having the dream team here at Niello Volvo Cars Sacramento! We'll be here for you whenever you need us next.

August 01, 2023

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Employee Rating

Very good service. They all seemed very helpful. I love my Volvo. The only car I will drive. More

by julie.henne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott

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Aug 09, 2023

Niello Volvo Cars Sacramento responded

Julie, we appreciate the great review! We're thrilled to have you in the Niello Volvo family and are here for you whenever you need us next!

July 15, 2023

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Employee Rating

Actually Rick is my point of contact for service and he is wonderful. Always provides excellent service and has great communication. More

by llejanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

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Jul 20, 2023

Niello Volvo Cars Sacramento responded

We are truly lucky to have Rick on our team here in Sacramento and it's great to know that he always provides you with such excellent service! We will make sure he sees your review.

July 12, 2023

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Employee Rating

Best Volvo dealership I’ve been to. The service department is top notch and extremely professional. Shaun was my service advisor and kept me apprised of my vehicle’s status along the wa More

by Fraze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch

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Jul 20, 2023

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento for your service needs, we're glad to know that you love it! So pleased to hear that Shaun kept you up-to-date on your vehicle's status along the way. Happy driving!

July 09, 2023

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Employee Rating

It is exceptional. The facility is always very clean and everybody very knowledgeable. I enjoy coming there. More

by PREBENBJERREGAARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

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Jul 20, 2023

Niello Volvo Cars Sacramento responded

Hello! We are so happy to hear that you enjoy visiting us for service. We feel so fortunate to have regular customers like you that choose to work with us time and time again. Thank you for taking the time out of your busy day to leave us with such kind words, we greatly appreciate it!

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