Nate Ferris
Nate Ferris at Ken Ganley Kia Mentor

Nate Ferris | Page 9

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.3
103 Reviews
4.3

103 Reviews

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103 Reviews of Nate Ferris

April 05, 2023

Dealership Rating
Employee Rating

Clean, friendly, knowledgeable personnel. Close to home car delivered in the time frame promised Thanks More

by david-booth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Ken Ganley Kia Mentor responded

Hi David, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

April 04, 2023

Dealership Rating
Employee Rating

Moving fast, great attitude & very helpful. They were super busy & still got my needs together. More

by Martaysiasmith
Recommend Dealer
Yes

Other Employees Tagged: Gage Geers, Zach Piotrowski

Apr 07, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Apr 04, 2023

Martaysiasmith responded

I love Ken Ganley Kia in mentor, OH Super friendly, understandable & helpful

March 25, 2023

Dealership Rating
Employee Rating

Mike Ross and Rebecca were the best. I arrived for a 10am appointment for an anti-theft software update, only to have my battery die. After a diagnostic test the update was fine. They More

by Qgene1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Ross, Rebecca and the cashier, whose name escapes me currently.

Mar 28, 2023

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 28, 2023

Qgene1951 responded

Thank You!

March 10, 2023

Dealership Rating
Employee Rating

Great service they did they thang. Would recommend to go back! People were very friendly. More

by akirah_barrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Hughes, Michael Lindner, Brian Snowden , Jason Baker, Chelsey Padula, Zach Piotrowski, Michael Ross

Mar 13, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Mentor

February 23, 2023

Dealership Rating
Employee Rating

Nate was fantastic, really seemed to care, and gave me the attention as if it was his car. More

by NicholasSindelar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2023

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2023

Dealership Rating
Employee Rating

I was there on Feb. 17, 2023 to have an oil change and tire rotation. When I arrive I am taken care of immediately and not a long wait for the service to be completed. More

by Bakermorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

Ken Ganley Kia Mentor responded

Hi, thank you so much for your positive comments about Ken Ganley Kia Mentor! Thanks again for the recommendation, and have an amazing day!

February 19, 2023

Dealership Rating
Employee Rating

very happy with the service team and mechanics. have had our cars serviced there for many years. always done professionally and on time. More

by jskerl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Hughes , Chelsey Padula, Zach Piotrowski

Feb 21, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2023

Dealership Rating
Employee Rating

We have always dealt with Nate in the service department. He is courteous, professional and knowledgeable. Nate communicated with us and found the issue with one of our tires. The replacement with handled More

by Jamesmacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Ken Ganley Kia Mentor responded

Hi James, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2023

Dealership Rating
Employee Rating

Greeted promply by courteous staff. Service department very efficient and helpful, always going above and beyond in the care of my car. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Hughes, Michael Lindner , Chelsey Padula, Zach Piotrowski, Michael Ross

Jan 27, 2023

Ken Ganley Kia Mentor responded

Hi George, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

January 23, 2023

Dealership Rating
Employee Rating

The sales man Marques Moore was wonderful. Very helpful and informative. The service department Nate Ferris was excellent as well. Along with all the people who were at the front desk in the More

by Sandyv67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marques Moore , I can’t remember every ones name

Jan 25, 2023

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Please let us know if there is anything else we can do for you; we are more than happy to help!

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