Nate Ferris
Nate Ferris at Ken Ganley Kia Mentor
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Nate Ferris

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.6
93 Reviews
4.6

93 Reviews

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93 Reviews of Nate Ferris

April 16, 2025

Dealership Rating
Employee Rating

Professional, prompt, courteous but rather expensive. That is all I have to say. Conveniently located More

by Justa_road_dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

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Employee Rating

They were very friendly and kept you aware of the waiting for the vehicle thanks More

by mscoleone88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Ken Ganley Kia Mentor responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2025

Dealership Rating
Employee Rating

Super easy to deal with. Very helpful Scott was great to work with. Telluride was delivered perfectly More

by Bryndal
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean Carlson, Jeff Loschert, Scott Miller , Zach Piotrowski

Apr 14, 2025

Ken Ganley Kia Mentor responded

Hi Bryndal, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 05, 2025

Dealership Rating
Employee Rating

always great service and the staff is the absolute best! Erica has been taking care of me for years, she’s the best!! More

by ADIRK28@ICLOUD.COM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Erica Hughes

Apr 08, 2025

Ken Ganley Kia Mentor responded

Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Mentor!

February 18, 2025

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Employee Rating

Top shelf service and beyond professional. It’s just the pricing that keeps this from being a perfect score. Higher pricing is expected at dealerships. But pricing here seems a bit excessive. More

by Bof3820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Hughes, Michael Lindner, Brian Snowden, Kyle Eddy , Dee is wonderful!

Feb 21, 2025

Ken Ganley Kia Mentor responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 17, 2025

Dealership Rating
Employee Rating

Love the service of this place. Everyone is super helpful, and just a pleasure to deal with. Thank you Erica for all your help in services! Definetly one of the best there! More

by josean_garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Hughes

February 09, 2025

Dealership Rating
Employee Rating

I appreciated NATE’s customer service skills on the phone an through my entire process. He got me right in, for my time of need. KYLE is also kind, I’ve worked with him twice now. More

by dtakacs08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Eddy

Feb 13, 2025

Ken Ganley Kia Mentor responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 27, 2025

Dealership Rating
Employee Rating

Very kind and knowledgeable professionals. They explained what my car needed in detail for me. More

by colby765
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2025

Dealership Rating
Employee Rating

I recently moved from Tucson, Az to the Cleveland, Ohionarea and ran into car troubles with my 2019 Kia Forte. Co workers at UH Lake West suggested Ken Ganley Kia. I was expecting the worse since the More

by Anthonywyoungsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2024

Dealership Rating
Employee Rating

Everyone was really nice and they did a great job on my oil change and I didn’t have to wait that long More

by Vwbugprincess
Recommend Dealer
Yes
Dec 21, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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