Nate Ferris

Very kind and knowledgeable professionals. They explained what my car needed in detail for me. They explained what my car needed in detail for me. More

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I recently moved from Tucson, Az to the Cleveland, Ohionarea and ran into car troubles with my 2019 Kia Forte. Co workers at UH Lake West suggested Ken Ganley Kia. I was expecting the worse since the Ohionarea and ran into car troubles with my 2019 Kia Forte. Co workers at UH Lake West suggested Ken Ganley Kia. I was expecting the worse since the engine light was on, sporadically cutting off and idling rough. The service department, specifically Mick was very professional, through and quick to detect the problem..The cost as much less than i thought and I was giving a rundown of what I need to get worked on in the near future. So Proud of them. Definitely my spot for all my auto repairs andto recommend service. More

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Everyone was really nice and they did a great job on my oil change and I didn’t have to wait that long oil change and I didn’t have to wait that long More

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You want be disappointed. All so kind and friendly.Outstanding customer service.Always our to go to.Thank you all. All so kind and friendly.Outstanding customer service.Always our to go to.Thank you all. More

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Very pleasant. On time. Keep us updated. No repairs done without our knowledge first. Will return On time. Keep us updated. No repairs done without our knowledge first. Will return More

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Seems like a lot of issues with the Parts Department! Not having the parts needed, at the time of the Customers Appointment. Not having the parts needed, at the time of the Customers Appointment. More

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They were very professional and very quick to ask me whay I needed and sorted out my appoint I needed and sorted out my appoint More

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Fast prompt service appointments. Recommend this dealer for their sales and service accommodations Always willing to meet your needs Recommend this dealer for their sales and service accommodations Always willing to meet your needs More

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I absolutely love the service the price the nice lounge. They bring your car back washed and clean They bring your car back washed and clean More

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Horrible service department. They missed obvious things on my car and even damaged it when I dropped it off for a routine service. They are incredibly difficult to deal with. I'v They missed obvious things on my car and even damaged it when I dropped it off for a routine service. They are incredibly difficult to deal with. I've used this dealership for years, but I won't be using them anymore. More

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