NELSON MERCED | Page 5

Jacob McKey did a great job of getting a number of work request (Recalls) and service bulletins completed. It took 4 days but this was reasonable for what was needed. Jacob kept us informed and was great request (Recalls) and service bulletins completed. It took 4 days but this was reasonable for what was needed. Jacob kept us informed and was great in forecasting the time estimated to do all that was required. More

by pwhampton1 Verified Customer Verified Customer

Print

Brought my truck in to have it looked at. The next day I got swapped to another consultant. I kept texting asking for status because I had made it clear that I needed the truck the next wee The next day I got swapped to another consultant. I kept texting asking for status because I had made it clear that I needed the truck the next week for my daughter’s wedding. No response. Late the second night I got a text I was on the 3rd consultant. No answer to my questions. We went the next day to pick it up because of the wedding. A FULL WEEK after I had dropped it off I received an estimate that was quite ridiculous. More

by KCONNELL1 Verified Customer Verified Customer

Print

This dealership is full of lies! ! Fraudulent advertising and I have proof of it. Listing vehicles as one owner when I was the second..also not disclosing incorrect odometer or speedo ! Fraudulent advertising and I have proof of it. Listing vehicles as one owner when I was the second..also not disclosing incorrect odometer or speedometer reading! Also have proof of that! More

Print

Dropped off my truck in the morning to do warranty work. I called twice in the afternoon to find out the status. Nobody returned my call. Third time I called and they were closed. Next morning I called and I called twice in the afternoon to find out the status. Nobody returned my call. Third time I called and they were closed. Next morning I called and they forwarded me to my service advisers phone since he was working at home. Went to voicemail. I called again to speak to manager. Went to voicemail. Third time I spoke to another advisor who was kind enough to look and advised me that my truck was ready yesterday. More

by DOMINOMG23 Verified Customer Verified Customer

Print

The team are fantastic to work with. All the professionals were very friendly and polite. All the professionals were very friendly and polite. More

by LUGOFAUSTINO Verified Customer Verified Customer

Print

Great experience with the staff and the salesman in the dealership and very happy and satisfying purchasing a car from this dealership dealership and very happy and satisfying purchasing a car from this dealership More

by oswaldalfaro Verified Customer Verified Customer

Print

The dealership is ok, unfortunately there are some shady people who work there. Be careful. people who work there. Be careful. More

by Jfordfur Verified Customer Verified Customer

Print

Great service nice display of inventory was treated great finance was way above average thanks for the great job finance was way above average thanks for the great job More

by Ford9815 Verified Customer Verified Customer

Print

Not to familiar with the dealership, bought a maintenance package and so far so good maintenance package and so far so good More

by dnewman213 Verified Customer Verified Customer

Print

Easy and fast service from time I walked in and walked out. Everyone was. Extremely friendly. out. Everyone was. Extremely friendly. More

by threesmiths99 Verified Customer Verified Customer

Print