NELSON MERCED

Great service. Awesome staff. Would highly recommend to friends and family. Would return for more repairs. Awesome staff. Would highly recommend to friends and family. Would return for more repairs. More

by Djhenray Verified Customer Verified Customer

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I was treated exellent. Looking foward to get my ford service there! Thank you guys! Looking foward to get my ford service there! Thank you guys! More

by JOSE_LUISRX7 Verified Customer Verified Customer

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The staff is awesome they have great communication my vehicle is done in a timely matter and I recommend to take it every time that's where I get all my services done on all five vehicles we own vehicle is done in a timely matter and I recommend to take it every time that's where I get all my services done on all five vehicles we own More

by pti Verified Customer Verified Customer

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Dirty vehicle upon pick up, sales person hid during pick up, dealership tried to cover up smoke smell with sticky air fresheners, bad ball joints on truck that supposedly passed dealership inspection that c up, dealership tried to cover up smoke smell with sticky air fresheners, bad ball joints on truck that supposedly passed dealership inspection that caused $1k in repairs. Would not recommend dealership at all!! More

by MIKE.TRAXLER Verified Customer Verified Customer

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I am not going to say anything negative about the staff. As the issues I had weren’t with them. The issues I had were with the AI system you utilize. The agent I was working with had a personal issue. T As the issues I had weren’t with them. The issues I had were with the AI system you utilize. The agent I was working with had a personal issue. This happens but due to this no one was monitoring my car. It took days sometimes to get. A response. This is an issue that needs to be addressed. Where a process needs to be created for a backup and secondary. More

by christopher.s.stroud Verified Customer Verified Customer

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Ventura and Kristine were great with keeping me updated while my truck was in the shop. Not until after did I realize how much work they had done behind the scenes to get my truck back to me. I appreciate while my truck was in the shop. Not until after did I realize how much work they had done behind the scenes to get my truck back to me. I appreciate them doing things the right way to make sure my issue was resolved. They were kind and informative. Thanks again! More

by GINTHER300 Verified Customer Verified Customer

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Very helpful thorough and efficient, would recommend there service department for both business and personal needs. there service department for both business and personal needs. More

by ntorres9 Verified Customer Verified Customer

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Work was completed, but the service felt deliberately misleading, opportunistic, overpriced, and ultimately dishonest throughout. misleading, opportunistic, overpriced, and ultimately dishonest throughout. More

by TIg Verified Customer Verified Customer

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Great services in and out in a timely manner. I will be getting all my cars done there. I will be getting all my cars done there. More

by BILLFISHEL3 Verified Customer Verified Customer

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I typically deal with fleet service shop. No matter what truck they service , I never have an issue with something in their control. The team will go above and beyond for you , haven’t had a No matter what truck they service , I never have an issue with something in their control. The team will go above and beyond for you , haven’t had a reason to warranty anything so can’t speak on that. But that means their repairs have always worked More

by Johnweber131 Verified Customer Verified Customer

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