613 Reviews
Write a Review613 Reviews of Mike Sullivan
August 11, 2026
Very helpful thorough and efficient, would recommend there service department for both business and personal needs. there service department for both business and personal needs. More
Other Employees Tagged: Jose Galvan, NELSON MERCED , Marcela
August 02, 2026
I typically deal with fleet service shop. No matter what truck they service , I never have an issue with something in their control. The team will go above and beyond for you , haven’t had a No matter what truck they service , I never have an issue with something in their control. The team will go above and beyond for you , haven’t had a reason to warranty anything so can’t speak on that. But that means their repairs have always worked More
Other Employees Tagged: Jose Galvan, NELSON MERCED , Jason priest , & blonde hair tech
August 01, 2026
Excellent service, nice to see such a quick turnaround. Last minute booking. Oil change and wheel rotation. Less than an hour!! 5* Last minute booking. Oil change and wheel rotation. Less than an hour!! 5* More
Other Employees Tagged: Jose Galvan, NELSON MERCED
July 29, 2026
The experience, itself, was a little stressful as there were un-identified mechanical issues with the vehicle that we selected. This dampened the initial experience and caused a week's delay until we were were un-identified mechanical issues with the vehicle that we selected. This dampened the initial experience and caused a week's delay until we were able to work on another car. I want to say that the situation was one that I would not like to go through again as the primary goal was that we buy another car as the only solution.............my trade in had already been sent to auction.......happy to discuss if needed More
Other Employees Tagged: Jose Galvan, NELSON MERCED
July 27, 2026
A SALES REP FROM CLERMONT FORD TOLD ME THE WINDSHIELD IN MY 2021 EXPLORER NEEDED TO BE REPLACED AND THEY WOULD REPLACE IT WITH THE EXACT SAME GLASS. THEY DIDN;T AND WHEN I CALLED ABOUT IT THEY TRIED TO TEL MY 2021 EXPLORER NEEDED TO BE REPLACED AND THEY WOULD REPLACE IT WITH THE EXACT SAME GLASS. THEY DIDN;T AND WHEN I CALLED ABOUT IT THEY TRIED TO TELL THE SHADDED WINDSHIELD WAS NOT AVAILABLE. I BOUGHT THE CAR NEW AND HAD THE WINDSHIELD REPLACE ONCE BEFORE WITH A SHADED GLASS AND NOW A SHORT TIME LATER IT'S NO LONGER AVAILBE FOR A 5 YEAR OLD CAR....... I WILL NOT DO BUSINESS AS THIS IS NOT THE FIRST TIME THEY HAVE LIED TO ME. More
Other Employees Tagged: Jose Galvan, NELSON MERCED
July 22, 2026
Friendly Customer Service, timely, Service, and quality work. N n n n n n n n work. N n n n n n n n More
Other Employees Tagged: Jose Galvan, NELSON MERCED
July 20, 2026
Everything was excellent. The quality of the service was outstanding, and everyone was incredibly friendly, professional, and attentive. Exceptional experience! The quality of the service was outstanding, and everyone was incredibly friendly, professional, and attentive. Exceptional experience! More
Other Employees Tagged: Jose Galvan, NELSON MERCED
July 19, 2026
Great crew to work with. No pressure and very helpful when discussing real time options. The entire dealership was attentive Nd I never felt loke it was us vs. them. Even tho No pressure and very helpful when discussing real time options. The entire dealership was attentive Nd I never felt loke it was us vs. them. Even though they are a no haggle they found ways to get me where I wanted to be on this Bronco. They also took the time to find a better rare for us than they one we had pre approved through our credit union. Will be working with them to give them an opportunity on our next purchase for my wife. More
Other Employees Tagged: Jose Galvan, NELSON MERCED

