Se Habla Espanol "I love working with poeople and will make your car buying experiance enjoyable. Me Enchta Trabajar con la gente y haran de su experiencia de compra del coche agradable."
Read more134 Reviews
Write a Review134 Reviews of Jose Galvan
September 14, 2026
Great service. Awesome staff. Would highly recommend to friends and family. Would return for more repairs. Awesome staff. Would highly recommend to friends and family. Would return for more repairs. More
Other Employees Tagged: Mike Sullivan, NELSON MERCED
September 11, 2026
I was treated exellent. Looking foward to get my ford service there! Thank you guys! Looking foward to get my ford service there! Thank you guys! More
Other Employees Tagged: Mike Sullivan, NELSON MERCED
September 09, 2026
The staff is awesome they have great communication my vehicle is done in a timely matter and I recommend to take it every time that's where I get all my services done on all five vehicles we own vehicle is done in a timely matter and I recommend to take it every time that's where I get all my services done on all five vehicles we own More
Other Employees Tagged: Mike Sullivan, NELSON MERCED
September 05, 2026
Very good work on my escape. The service department takes good care of the customers The service department takes good care of the customers More
Other Employees Tagged: Mike Sullivan
August 30, 2026
Dirty vehicle upon pick up, sales person hid during pick up, dealership tried to cover up smoke smell with sticky air fresheners, bad ball joints on truck that supposedly passed dealership inspection that c up, dealership tried to cover up smoke smell with sticky air fresheners, bad ball joints on truck that supposedly passed dealership inspection that caused $1k in repairs. Would not recommend dealership at all!! More
Other Employees Tagged: Mike Sullivan, NELSON MERCED
August 28, 2026
I am not going to say anything negative about the staff. As the issues I had weren’t with them. The issues I had were with the AI system you utilize. The agent I was working with had a personal issue. T As the issues I had weren’t with them. The issues I had were with the AI system you utilize. The agent I was working with had a personal issue. This happens but due to this no one was monitoring my car. It took days sometimes to get. A response. This is an issue that needs to be addressed. Where a process needs to be created for a backup and secondary. More
Other Employees Tagged: Mike Sullivan, NELSON MERCED , Christian Smith
August 27, 2026
I had a check engine light on my car was left there overnight. Never got a call explaining what the issue was.. I called four or five times. No one got back to me the next night. I went myself to get m overnight. Never got a call explaining what the issue was.. I called four or five times. No one got back to me the next night. I went myself to get my car. Nobody told me if it was safe or dangerous to drive with the check engine light on.An animal got into my car and ripped a garbage bag. I keep in there for personal litter and it was ripped open by either a rat or a raccoon, something in the shop because I left the car overnight. and the service person looked at me like it was my mess and I will never bring my car back to this dealership.. or buy a Ford again. More
August 11, 2026
Very helpful thorough and efficient, would recommend there service department for both business and personal needs. there service department for both business and personal needs. More
Other Employees Tagged: Mike Sullivan, NELSON MERCED , Marcela
August 09, 2026
Work was completed, but the service felt deliberately misleading, opportunistic, overpriced, and ultimately dishonest throughout. misleading, opportunistic, overpriced, and ultimately dishonest throughout. More
Other Employees Tagged: NELSON MERCED
August 02, 2026
I typically deal with fleet service shop. No matter what truck they service , I never have an issue with something in their control. The team will go above and beyond for you , haven’t had a No matter what truck they service , I never have an issue with something in their control. The team will go above and beyond for you , haven’t had a reason to warranty anything so can’t speak on that. But that means their repairs have always worked More
Other Employees Tagged: Mike Sullivan, NELSON MERCED , Jason priest , & blonde hair tech

