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Mustapha Bernannou
Mustapha Bernannou at Universal Hyundai
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Mustapha Bernannou

Certified Sales consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
84 Reviews
4.8

84 Reviews

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84 Reviews of Mustapha Bernannou

December 02, 2024

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Employee Rating

Hello, exelent service and Charles really good sales. .don't have bad to say. Thanks More

by rafaelfossi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, Hector Riquel, John Booth

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Dec 02, 2024

Universal Hyundai responded

Rafael, Thank you for sharing your experience with us! We're happy to hear it went well working with Charles and our team. We truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 30, 2024

Dealership Rating
Employee Rating

I told him something wrong with the wheel and they never fix it. Are you guys scammer? More

by Marquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Redford, John Booth, Ramces Rivera, Christopher Johnson, Michael Hernandez, Gina Nava, John Booth

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Dec 04, 2024

Universal Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gina Nava Reputation Manager gnava1@universalhyundai.com

November 24, 2024

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Employee Rating

Excellent service easy transaction and great service beautiful car and great detail and love my car More

by JEFFREY.BRENNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, John Booth, Raul Martinez, darrin diaz, Carlos DeJesus, Brian Cortes, Jennifer Cacciola, Christopher Johnson, John Booth

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Nov 25, 2024

Universal Hyundai responded

Jeffrey, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 05, 2024

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Employee Rating

It’s the dealer of our choice the family buys all the cars there since 2003 More

by SENCIONTAVAREZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 06, 2024

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Nov 06, 2024

Universal Hyundai responded

Thank you for taking the time to share your positive experience with us at Universal Hyundai. Ensuring our customers drive away in their perfect vehicle is our top priority, and we're thrilled that Mustapha provided you with excellent service. It was a pleasure serving you, and we appreciate your kind words! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 25, 2024

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Ramces Rivera and Mustapha Bernannou were amazing. They made this deal happen for me and my family. By far the best experience I have ever had at a dealer before. From start to finish they were very a More

by NEYSASHILING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan, Ramces Rivera

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Oct 25, 2024

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that Ramces and Mustapha were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 06, 2024

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Employee Rating

I have been doing business with Universal Hyundai for over 10 years. The team has always been focused on customer satisfaction and work very hard to find a deal you will leave happy with. They always mak More

by BAEZ436
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan, Jacob McNeely, Frankie Martinez, Ramces Rivera

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Oct 08, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 29, 2024

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Employee Rating

I am very impressed by theirs services . Very professional management. That why I bout two new vehicles from them More

by RIAZKHATTAK62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Michael Hernandez

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Sep 29, 2024

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 17, 2024

Dealership Rating
Employee Rating

Attentive to customer needs. Friendly and polite staff. Dealership clean and well managed. Good service personnel. More

by KENSTEELE55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Cacciola , King, Billy

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Jun 17, 2024

Universal Hyundai responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 16, 2024

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Employee Rating

Great communication pleased with outcome. The team with above and beyond to help me get the vehicle I wanted More

by ANGELOSANTI08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Hector Riquel

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Jun 17, 2024

Universal Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 09, 2024

Dealership Rating
Employee Rating

Excelente servicio estoy muy contenta y muy agradecida, el vendedor es muy bueno en un futuro consideramos comprar otro vehículo More

by CARMENLANTIGUA48
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

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Jun 10, 2024

Universal Hyundai responded

Carmen, It's great to hear that Jose was able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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