Muhammed Yazici | Page 5

Extremely slow. Made an appointment at 7 am and got there at 6:45. Only needed an oil change and didn’t get my car until 9:30-9:40 am. They didn’t touch my car until Made an appointment at 7 am and got there at 6:45. Only needed an oil change and didn’t get my car until 9:30-9:40 am. They didn’t touch my car until 8:30. Asked the manager at 8;30 why my car wasn’t touched till 8:30 and he tried to say there was 3/4/cars ahead yet my appointment at 7. At 9:20 I went to Service advisor and he acted confused in why I was still there and went to check for me. He came back saying they were just finishing and topping off the oil. That’s a lie it doesn’t take over an hour to do an oil change. He then tried to say I was the first car they worked on, another lie because how was my car the first one worked on if my appointment was at 7 and it was now 9:30 am? Then he tried to say he’ll ask again but my cars should be done. He never asked again. Then that service advisor, Brett. Gave me a form for a survey I should be receiving saying what I should put for a free oil change. It basically said to put yess or good job for eeverything. That’s a slap in the face. Especially since I sat there for xxxx near 3 hours for an oil change and wasn’t offered a shuttle service and that was one of the questions on the form he gave me. More

by barrsheree6 Verified Customer Verified Customer

Print

I'm so happy with the service of the advisor Jesse and all the team of technichians and the porter Mr Ron all the team of technichians and the porter Mr Ron More

by lcpiscinas Verified Customer Verified Customer

Print

muhammed always takes of me when i buy my cars here. this is my third vehicle here and management always friendly this is my third vehicle here and management always friendly More

by E.SEKMEN Verified Customer Verified Customer

Print

Muhammed was one of the great key players when buying out my kia soul lease my kia soul lease More

Print

Highly recommend the service department. Kudos for the recruiting manager on their newly acquired female service advisor(Kieara). Pretty impressive multitasking skills without sacrificing on Kudos for the recruiting manager on their newly acquired female service advisor(Kieara). Pretty impressive multitasking skills without sacrificing on Personalized service . Great improvement from the previous one. Way to go Kieara. Keep up the good work up to the standards of Greenway Kia legendary service. More

Print

**Subject: Request for Support and Clarification Regarding Incorrect Diagnosis – Kia Sedona 2019** Dear Kia Service Team, I own a 2019 Kia Sedona and would like to report an ongoing issue that Regarding Incorrect Diagnosis – Kia Sedona 2019** Dear Kia Service Team, I own a 2019 Kia Sedona and would like to report an ongoing issue that I’ve been facing, hoping to receive support or a viable solution from the dealership. Some time ago, I noticed a failure in the vehicle’s transmission, especially when shifting from first gear. I took the car to my trusted mechanic, who suspected a transmission issue but couldn't confirm it definitively since the vehicle was still moving, though with difficulty. I then consulted two other mechanics, who gave me similar feedback. In search of a more technical opinion, I brought the vehicle to a competing dealership for a diagnostic. They reported a failure in three sensors and quoted a repair cost of around $5,000—without guaranteeing that the issue would be resolved. Considering the high cost and the uncertainty, I returned to my mechanics, who informed me that their diagnostic tools showed no fault with the sensors. With my car sitting idle for over four months, unable to work and support my family, I went back to the Kia dealership to request a transmission replacement. However, I was advised by the service supervisors that replacing the transmission would not solve the problem and that the real issue was with the sensors. Trusting Kia’s diagnosis, I purchased the sensors directly from the dealership and had my mechanic install them. Unfortunately, this did not fix the issue. It is now clear that the problem is indeed with the transmission, just as initially suspected. This situation has placed me in a very difficult financial position: I spent a significant amount on sensors based on an incorrect diagnosis and now do not have the means to afford the necessary transmission replacement. Given this, I kindly ask the dealership to review my case and consider offering support—whether through a discount on the transmission replacement, a flexible payment plan, or a more thorough technical analysis that could lead to a definitive solution. I am open to dialogue and truly hope we can find a fair and reasonable resolution. Thank you for your attention, and I look forward to your response. Sincerely, Diana Silveira 6502018832 Vin number KNDMB5C19K6533767 --- Se quiser, posso formatar esse texto como um e-mail com assunto e assinatura padrão. Deseja isso também? More

by jeferson carvalho Verified Customer Verified Customer

Print

When we stopped by Kia Greenway Dealer he was the most realistic and helpful salesman I ever seen in my entire life. We ended up with buying K5 at a reasonable price with a nice communication. It did not realistic and helpful salesman I ever seen in my entire life. We ended up with buying K5 at a reasonable price with a nice communication. It did not even take too much time to us to get a correct decision with buying that car from Muhammed. Thanks More

Print

He is absolutely focused on what he is doing. He sold me a car and I’m really happy with my car rn. Our whole friend environment got their car from Muhammed. He is very patient about his work and He sold me a car and I’m really happy with my car rn. Our whole friend environment got their car from Muhammed. He is very patient about his work and no pressure on your shoulder. From when I walked in process was really smooth and easy. I hope he will have more clients cause everybody deserves his service experience. More

Print

Great service with Muhammed. He assisted me with buying a Telluride and it was a great experience very genuine and friendly. I recommend him to all my family members and friends. He assisted me with buying a Telluride and it was a great experience very genuine and friendly. I recommend him to all my family members and friends. More

Print

Muhammed was very professional and made this one of the best car buying experiences! He was very knowledgeable and helped me pick out the perfect car. best car buying experiences! He was very knowledgeable and helped me pick out the perfect car. More

by schylar_stiffen Verified Customer Verified Customer

Print