Morgan Loomis
Morgan Loomis at Brattleboro Subaru

Morgan Loomis

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

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4.8
542 Reviews

I have been working with Subaru and have owned them myself, I come from a small town in Vermont and love when everyone brings in their animals to visit. I have dogs and cats myself and truly enjoy the environment and personality everyone brings with them to Subaru when they come in.

Dealership Experience

7 yrs, 5 mos

Industry Experience

7 yrs, 5 mos

Specialties & Trainings

service, parts, and customer service

4.8

542 Reviews

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542 Reviews of Morgan Loomis

January 26, 2026

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On time service. All areas checked. Routine services as needed. Easy to get appointment. Friendly staff. More

by mandrohearn
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

Jan 27, 2026

Brattleboro Subaru responded

Thank you for taking the time to share this! It’s great to hear that everything went smoothly — from scheduling your appointment to getting timely, thorough service. Our team works hard to make routine maintenance feel simple and stress‑free, and it’s wonderful to know their friendliness stood out. We appreciate your visit and look forward to helping you again whenever you need us

January 22, 2026

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Great place to purchase a car and have it serviced there. Always a good experience! More

by drbushwack05358
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Recommend Dealer
Yes
Jan 26, 2026

Brattleboro Subaru responded

Thank you for the great review! We’re so happy to hear you’ve consistently had a good experience with both purchasing and servicing your vehicle here. We truly appreciate your support and look forward to seeing you again next time!

January 22, 2026

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As usual very prompt service. Morgan had a car ready for me to take and I was in and out in no time. Came back the next day to pick up my Outback. They did a good job . More

by escott3
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Recommend Dealer
Yes
Jan 26, 2026

Brattleboro Subaru responded

Thank you for taking the time to leave such a kind review! We’re glad to hear you received prompt service and that Morgan was able to get you on the road quickly. It’s great to know everything went smoothly and that you were happy with the work on your Outback. We truly appreciate your continued trust and look forward to helping you again in the future!

January 21, 2026

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Very clean and welcoming. Every person we interacted with were helpful and friendly. Billy B. is an exceptional salesman and really nice guy! More

by katrad
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Recommend Dealer
Yes
Jan 22, 2026

Brattleboro Subaru responded

Thank you for taking the time to share such thoughtful feedback. It’s wonderful to hear that our team made you feel welcomed and well taken care of throughout your visit. Billy will be thrilled to know his friendliness and exceptional service stood out. We appreciate you choosing us and look forward to seeing you again.

January 11, 2026

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This was our second purchase in 2025 through John McLean. He was very easy to deal with and very knowledgeable about the cars. I could sense that he understood us. He made both transactions seamless and e More

by susanwilmott
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Recommend Dealer
Yes
Jan 12, 2026

Brattleboro Subaru responded

Thank you so much for sharing your experience. It means a great deal to hear that your second purchase with John in 2025 was just as smooth and positive as the first. John takes pride in truly understanding his customers, and it’s wonderful to know his knowledge and easygoing approach made both transactions seamless for you. We appreciate your continued trust and look forward to helping you again in the future.

December 25, 2025

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Great, reliable service. They provide loaner cars if needed and are accommodating to schedule changes. More

by markhorton078
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow

Dec 26, 2025

Brattleboro Subaru responded

Thank you for taking the time to share your experience! We’re glad to hear you’ve found our service team reliable and that the loaner vehicles and flexible scheduling have been helpful. We appreciate your trust and look forward to continuing to support you and your vehicle.

December 18, 2025

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Amanda is very through listened to my complaint and resolved it. She’s a fantastic asset to Subaru. More

by kathiejeanne
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

Dec 19, 2025

Brattleboro Subaru responded

Thank you so much for sharing your experience. We’re thrilled to hear that Amanda took the time to listen carefully and resolve your concern. She truly is an asset to our Subaru team, and your kind words mean a great deal. We appreciate you choosing us and look forward to assisting you again in the future.

November 29, 2025

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Very professional courteous explained everything to me It was my understanding when a tire cannot be fixed you have to replace all four I was on vacation I was a little shocked to learn this Can some More

by lortado740
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

Dec 01, 2025

Brattleboro Subaru responded

Thank you so much for sharing your experience with us! We’re glad to hear our team was professional, courteous, and took the time to explain everything clearly. Regarding your question about tire replacement: in most cases, if a single tire is damaged beyond repair, it doesn’t always mean all four need to be replaced. However, depending on the vehicle’s drivetrain (for example, all-wheel drive), replacing just one tire can cause uneven wear or performance issues. In those situations, replacing four tires may be recommended to keep tread depth consistent and protect the vehicle’s handling and safety. We completely understand how surprising that can be, especially while traveling. We’re happy our team was able to guide you through the process, and we truly appreciate your trust in us. We look forward to welcoming you back whenever you’re in Vermont!

November 23, 2025

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As always everyone is pleasant and curtieous. They keep you informed and also has good coffee More

by Res555
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow

Nov 24, 2025

Brattleboro Subaru responded

Thank you so much for your kind words! We’re delighted to hear that our team’s friendliness and communication made your visit enjoyable. And we’re glad you liked the coffee too—it’s always nice to start the day with a good cup! We truly appreciate your feedback and look forward to welcoming you back again soon.

November 19, 2025

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Very nice service department , I would highly recommend them to people that need there Subaru worked on ! More

by SUEWAKER
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Recommend Dealer
Yes

Other Employees Tagged: Ian Findlay, Jordan Barkow

Nov 20, 2025

Brattleboro Subaru responded

Thank you so much for the kind words and recommendation! We're thrilled to hear you had a great experience with our service department. Taking care of Subarus is what we love to do, and it means a lot to know you'd send others our way. We look forward to seeing you again whenever your Subaru needs us

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