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Morgan Loomis
582 Reviews
I have been working with Subaru and have owned them myself, I come from a small town in Vermont and love when everyone brings in their animals to visit. I have dogs and cats myself and truly enjoy the environment and personality everyone brings with them to Subaru when they come in.
Read moreDealership Experience
8 yrs
Industry Experience
8 yrs
Specialties & Trainings
service, parts, and customer service
582 Reviews
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582 Reviews of Morgan Loomis
Verified Customer
September 25, 2021
I was told that it would take about an hour for the 96K service to be performed, but didn't get a call for 2 hours. More work was needed. I gave permission and that work was finished on time. service to be performed, but didn't get a call for 2 hours. More work was needed. I gave permission and that work was finished on time. More
by Betsy
September 24, 2021
The service rep was very pleasant. The problem was with the estimate for repairs. All items were listed as if that was the only thing being done to say each wheel and “billed” as such. We purchased our 201 the estimate for repairs. All items were listed as if that was the only thing being done to say each wheel and “billed” as such. We purchased our 2013 Forester from this dealership new and have always had all scheduled maintenance and repairs done there. There has been an attitude change over the last couple of years with question of honesty in need and cost of work to be done. My wife and I were told multiple times to not do the repairs and buy a new car. Put the repair expense toward a new car. Our car just turned 100,000 miles. We I mentioned they had few new cars she said oh, you can order one. Exchange their. Quote of over $4000 for a $30,000+ car. We had most of the repairs they said needed to be done by a highly respected repair facility for $1300. We have lost trust in Brattleboro Subaru and feel betrayed after so many years of being loyal to them. Bob Trier More
by Bob
September 23, 2021
Very friendly and helpful. Worked with us to get the vehicle we needed and put us at ease. vehicle we needed and put us at ease. More
by cassmontemagni
Other Employees Tagged: Billy Boutilette, Dan Bacigalupo
September 23, 2021
Everyone here goes above and beyond to insure a great customer experience - whether that is the professional repair service or the customer relationship. The staff was extremely accommodating , informati customer experience - whether that is the professional repair service or the customer relationship. The staff was extremely accommodating , informative, and attentive. I highly recommend this dealership . More
by SES
Other Employees Tagged: Jordan Barkow, Shawn McMillan
September 22, 2021
Morgan was my main contact. She was wonderful and very helpful in explaining everything. Sean, as usual was also wonderful and informative. And, of course, the hard working guys doing the hands on work. N helpful in explaining everything. Sean, as usual was also wonderful and informative. And, of course, the hard working guys doing the hands on work. Nice job, everyone at Subaru! More
by MARY.REILLY
September 22, 2021
What is a reliable vehicle?… Throughout my life I have asked myself that question soo many times. “How important is the comfort of the interior?” “What is the easiest interior material to maintain?” What asked myself that question soo many times. “How important is the comfort of the interior?” “What is the easiest interior material to maintain?” What is the best option for safety and reliability in relation to the seasonal changes in the area that I live in?” All of these questions were answered by Rachael. She was very knowledgeable, precise and meticulous in relation to my inquiries. I would 100% recommend her to my friends and family. 5 stars for sure!! More
by Maklemore1978
Other Employees Tagged: Amanda Crosby , Rachael Hunt
