Awsome service and attitudes.
Super helpful and efficient. Great work as always from Brattleboro Subaru
Super helpful and efficient. Great work as always from Brattleboro Subaru
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by BERT LECLAIRE
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2026 -
Brattleboro Subaru responded
Thank you so much for the wonderful review. We’re thrilled to hear that you consistently receive awesome service from our team. Your kind words about our helpfulness, efficiency, and attitude mean a lot to us. We truly appreciate your continued trust in Brattleboro Subaru and look forward to serving you again.
Jordan is always helpful and takes the time to explain
every part of the service being done to my car. Great job by all at Brattleboro Subaru!
every part of the service being done to my car. Great job by all at Brattleboro Subaru!
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by msellie23
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2026 -
Brattleboro Subaru responded
Thank you so much for the wonderful review! We’re thrilled to hear that Jordan consistently provides the clear explanations and attentive service you deserve. Our whole team at Brattleboro Subaru works hard to make every visit a great experience, and it’s fantastic to know we’re hitting the mark. We truly appreciate your support and look forward to seeing you next time!
I bought my new crosstrek, which I love, from Tom McFeely
at Brattleboro Suburu last month. He was knowledgeable and helpful and the transaction was easy. Then when I had a problem (caused by my own error) a
at Brattleboro Suburu last month. He was knowledgeable and helpful and the transaction was easy. Then when I had a problem (caused by my own error) a week later, he called me back on his day off to try and help. I brought my car in late in the day and the service people were helpful and kind. Unfortunately I do not remember the name of the nice man who helped me.
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by patterfield
Verified Customer
Verified Customer
Jun 15, 2026 -
Brattleboro Subaru responded
Thank you for sharing your experience with us. We’re thrilled to hear how much you’re enjoying your new Crosstrek. Tom will be so glad to know his knowledge, support, and willingness to help—even on his day off—made such a positive impression. We’re also happy to hear our service team took good care of you when you came in. Even without remembering the name, your kind words will mean a lot to the team. We appreciate you choosing Brattleboro Subaru and are always here if you need anything down the road.
I appreciate the expert level of service and
professionalism from the Brattleboro Subaru Service Center. Amanda, Morgan, Jordan and Matt are knowledgable, friendly and make this my number one pl
professionalism from the Brattleboro Subaru Service Center. Amanda, Morgan, Jordan and Matt are knowledgable, friendly and make this my number one place for car service.
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by Ez_Style101
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2026 -
Brattleboro Subaru responded
Thank you so much for sharing such a thoughtful review. It means a lot to hear that our team—Amanda, Morgan, Jordan, and Matt—made such a strong impression on you. They take real pride in combining expertise with genuine care, and knowing that this makes Brattleboro Subaru your top choice for service is incredibly rewarding
Excellent Service team- Friendly & Very Clear
communication; provide text updates & videos of wheels & brakes; Trustworthy. Great waiting area
communication; provide text updates & videos of wheels & brakes; Trustworthy. Great waiting area
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by PL
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2026 -
Brattleboro Subaru responded
Thank you for sharing this fantastic feedback. We’re thrilled to hear that our Service team’s friendliness, clear communication, and use of text and video updates helped make your visit smooth and transparent. Earning your trust is incredibly important to us. And we’re glad you enjoyed the waiting area as well — we work hard to make it a comfortable space. We appreciate you taking the time to leave a review and look forward to seeing you again whenever you need us.
Everyone in the shop is super friendly and helpful and
efficient and paying attention to detail, I appreciated the video of the mechanic going through all the checks!
efficient and paying attention to detail, I appreciated the video of the mechanic going through all the checks!
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by BETHDUNNTHERAPY
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2026 -
Brattleboro Subaru responded
Thank you so much for the wonderful review! We're thrilled to hear that our team’s friendliness, attention to detail, and efficiency stood out to you. The technician videos are one of our favorite ways to keep you informed, so it’s great to know you appreciated them. We look forward to helping you again next time!
Everything was completed on time , exception of a bad
part, they had to keep me another day. Amanda was very professional and knew how to handle the situation>
part, they had to keep me another day. Amanda was very professional and knew how to handle the situation>
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by milt09
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2026 -
Brattleboro Subaru responded
Thank you for your feedback. We’re glad to hear everything was completed on time and that Amanda took great care of you throughout the process. We appreciate your patience with the unexpected part issue and are grateful you allowed us the extra day to make things right. If you need anything else, we’re always here to help.
Bratt Subaru was vey accommodating.
. I’ve been pleased with their service. I was contacted when my car was done. Couldn’t have been easier and they couldn’t have been more pleasant.
. I’ve been pleased with their service. I was contacted when my car was done. Couldn’t have been easier and they couldn’t have been more pleasant.
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by joanntyler61
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Brattleboro Subaru responded
Thank you so much for sharing your experience with us. We’re thrilled to hear that our team at Bratt Subaru made your visit smooth and pleasant. Knowing you felt well‑informed and well‑taken‑care‑of means a lot. We appreciate your trust in our service team and look forward to helping you again whenever you need us.
Always friendly and helpful Service Department.
Technician Sam was so helpful (last Dec.) to fix a problem on the spot for me to be able to drive and visit my family.
Technician Sam was so helpful (last Dec.) to fix a problem on the spot for me to be able to drive and visit my family.
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by margitbrosnan5
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2026 -
Brattleboro Subaru responded
Thank you for taking the time to share your experience. Our Service Department will be thrilled to hear your kind words. We’re especially glad that Sam was able to help you so quickly last December and get you safely on the road to visit your family. Moments like that are exactly why we do what we do. We truly appreciate your trust and look forward to being here for you whenever you need us.
Purchase of a new Forester with Tom McFeeley this month
was excellent, and made for such an easy purchase decision, because he was a total professional, so kind, and calm, informed, followed up with me, an
was excellent, and made for such an easy purchase decision, because he was a total professional, so kind, and calm, informed, followed up with me, and answered so many of my questions. It was very low-stress.
Later in month, service of an older Subaru we own was also a professional experience w your service dept and low-stress. Thank you.
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by inesdec
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
Brattleboro Subaru responded
Thank you for sharing such a thoughtful review. It’s wonderful to hear that your Forester purchase with Tom was such a positive experience. His calm, professional, and well‑informed approach — along with the time he took to answer your questions and follow up — is exactly the kind of support we want every customer to feel.
I’m also glad to know your service visit later in the month was just as smooth and low‑stress. Consistency across sales and service is something we work hard for, and your feedback truly reinforces that effort.
We appreciate you, and we’re here whenever you need us.