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Mona Crooks
1,339 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 8 mos
Industry Experience
34 yrs, 8 mos
Specialties & Trainings
Master Certified Service Advisor
1,339 Reviews
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1339 Reviews of Mona Crooks
October 07, 2019
Another successful service visit I continue to drive out of my way (literally) to have my Lincoln serviced at Klaben. Because I consistently get efficient service and clear advice abo I continue to drive out of my way (literally) to have my Lincoln serviced at Klaben. Because I consistently get efficient service and clear advice about mai training my car. More
by TJFladung
Verified CustomerOther Employees Tagged: Mike Brandvold
October 06, 2019
Great experience, as always! I’ve leased several vehicles from Chris Moldas and Klaben Ford. Chris always know what I want and has it ready when I get there. Klaben and Chris alwa I’ve leased several vehicles from Chris Moldas and Klaben Ford. Chris always know what I want and has it ready when I get there. Klaben and Chris always exceed my expectations! More
by shughes457
Other Employees Tagged: Chris Moldas, Mike Brandvold, Joe French, Kim Wolfram, Christine Klaben
October 04, 2019
Service It was excellent service, price. Kim checked out all my stuff on the car. She showed me the depth the tires had in tred The Car was nice and clean whe It was excellent service, price. Kim checked out all my stuff on the car. She showed me the depth the tires had in tred The Car was nice and clean when it was done. Yeah team. More
by Badmoonrising44281
Other Employees Tagged: Kim Wolfram
October 04, 2019
The best !! Klaben takes care of my work van and always does a great job !! I would not go any other place, they go out of there way to make my experience pleasa Klaben takes care of my work van and always does a great job !! I would not go any other place, they go out of there way to make my experience pleasant !! More
by eddie.davis
September 17, 2019
30,000 mile check and new clutch Pleased with the service. Mona has always been great to keep me posted. The clutch was still under warranty, so I did not have to pay. Pleased with the service. Mona has always been great to keep me posted. The clutch was still under warranty, so I did not have to pay. More
by maryellenyeager
Other Employees Tagged: Joe French
September 17, 2019
service and maintance As usual Klaben service took great care of my Ranger did a careful inspection of my truck and repaired worn out parts and hoses keeping my truck in go As usual Klaben service took great care of my Ranger did a careful inspection of my truck and repaired worn out parts and hoses keeping my truck in good repair. More
by DALLASLHOLCOMB
September 13, 2019
Very smooth Good and quick service everybody was very helpful. Every thing was checked out when we got there and we even got a wash. Always great service Good and quick service everybody was very helpful. Every thing was checked out when we got there and we even got a wash. Always great service More
by T2HUGHES
Other Employees Tagged: Brandon Pritchett
September 11, 2019
Very nice car I love it it.s really great Great fast service for my 2019 ford escape I would recommend this dealership for sales and service Thanks. I really am enjoying my ford escape very n Great fast service for my 2019 ford escape I would recommend this dealership for sales and service Thanks. I really am enjoying my ford escape very nice car More
by Robert Johnson
Other Employees Tagged: Matt Moyers
September 06, 2019
Great people Great service and great people. Everyone went the extra mile in handling the issue. No hassel getting in and getting the work done in a very timely ma Great service and great people. Everyone went the extra mile in handling the issue. No hassel getting in and getting the work done in a very timely manner and professionally done. More
by DJH
Other Employees Tagged: Terry Baughman, Andy Bellian
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