Mo Shurafa
Mo Shurafa at Big Star Hyundai

Mo Shurafa

Sales Person

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.3
150 Reviews
4.3

150 Reviews

Write a Review

150 Reviews of Mo Shurafa

June 22, 2024

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Employee Rating

This dealership is tremendous. I worked with Sam and Mo, and they helped me get my dream vehicle as a first-time buyer. The customer service is excellent, and I appreciate their ho More

by zariahmcinnis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Caldwell

May 18, 2024

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Employee Rating

Staff was amazing an friendly. Very affectionate, even with credit not being perfect they made it happen , with not as much of a down payment nor a high car note. More

by ADRIROD314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

May 15, 2024

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Very long process! Difficult to finally get them to reveal interest rate they were using. Wanted to leave multiple times because wait time was unreasonable. Salesman More

by CLAVERGNE5360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Arnaldo Perez

May 16, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

April 28, 2024

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Employee Rating

I guess you could say we like this place: We just bought ANOTHER Hyundai from them...our fourth one! The sales process has been streamlined. We were impressed. Mo did a great job helping us out, as u More

by kittybock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez, Adrian Chapa

Apr 29, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 25, 2024

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Employee Rating

I was so pleasantly surprised. I came in and was approved and out in 2 hours. MO WAS AMAZING! I was so happy with my purchase and I still am. Friendly, courteous and professional. More

by mpaINTER45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez

Apr 29, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 20, 2024

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Employee Rating

Worst car buying experience I have ever encountered. Rude, unprofessional staff, making repeated mistakes with our time and our paperwork. General sales manager who acknowledged inappropriate and rude More

by SF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christian Karamitsos, Sterling Whitely , Chris Russell- one star

Apr 22, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your thoughts will be used to fuel our commitment to continuous improvement.

April 02, 2024

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Employee Rating

Good place to buy a car friendly people wouldn’t buy a car anywhere else More

by karamitsos.jk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 16, 2024

Dealership Rating
Employee Rating

Friendly staff. Were willing to negotiate. Tinted my front windows for free. Drove truck home same day. Pretty well run place this day in age. More

by ejorgy3116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Chairis

Feb 16, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

February 15, 2024

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Employee Rating

The showroom and bathrooms were very clean. The waiting area was adequate. The staff were accommodating and friendly. More

by cmharper48
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Pena, Randol Manjarrez

Feb 16, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

December 15, 2023

Dealership Rating
Employee Rating

Just to start out saying that the salesman that I was blessed with was truly a great guy. Everyone was friendly. I just love this dealership. More

by tramaine.tyler2018.tt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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