Mitchell Patlock

I recently had the pleasure of purchasing a Mercedes from Mitch Patlock and couldn't be happier with my experience! From the moment I stepped into the dealership, I was greeted with a warm welcome and exce Mitch Patlock and couldn't be happier with my experience! From the moment I stepped into the dealership, I was greeted with a warm welcome and exceptional customer service. The sales team was incredibly knowledgeable, taking the time to understand my needs and preferences without any pressure. Mitch Patlock went above and beyond to ensure that I found the perfect vehicle, answering all my questions and providing detailed information on the different models. The entire purchasing process was smooth and transparent. I appreciated how straightforward everything was, from the financing options to the detailed walk-through of my new car's features. They even followed up after my purchase to check in and see how I was enjoying my Mercedes. I highly recommend Mitch Patlock to anyone looking for a Mercedes. Their commitment to customer satisfaction and their expertise in luxury vehicles truly set them apart. Thank you for making my car-buying experience so enjoyable! More

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Mitchell was very professional and patient during my visit, he listened and answered all questions that I had, he ensured I got what I was looking for and I left there happy with the car that I left wit visit, he listened and answered all questions that I had, he ensured I got what I was looking for and I left there happy with the car that I left with. This was my second purchase in Edison Mercedes Benz location, both encounters were with Mitchell and I am happy with him been there to help me on both encounters. More

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Had fantastic buying experience in this dealership. Worked with Mitch Patlock who has helped to clarify all the details before my visit to the dealership, where I only needed to sign the paperwork and Worked with Mitch Patlock who has helped to clarify all the details before my visit to the dealership, where I only needed to sign the paperwork and take the car. Mitch was very transparent with pricing and no unasked options have been added. More

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Always a great experience. Mitch was helpful and patient through the process. Anthony always goes above and beyond. Thank you! Mitch was helpful and patient through the process. Anthony always goes above and beyond. Thank you! More

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I had a great purchase experience. Mitch made buying my car painless. I highly recommend you buy your next Mercedes from Mitch! Mitch made buying my car painless. I highly recommend you buy your next Mercedes from Mitch! More

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A true professional. Mitch took the time to show me the benefits of my Mercedes GLE. Thank you to the entire Ray Catena staff. I couldn’t be happier. Mitch took the time to show me the benefits of my Mercedes GLE. Thank you to the entire Ray Catena staff. I couldn’t be happier. More

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Aron Wright treated me and my family like royalty. Aron is not just an excellent sales person he is a customer service King. No matter how many questions we had he answered them. If he did not know th Aron is not just an excellent sales person he is a customer service King. No matter how many questions we had he answered them. If he did not know the answer he researched it or collaborated with his peers. As a college professor that was exciting to see that this young man valued research and was very humble in this luxurious environment. This experience made me feel like I gained a new family and I am looking forward to my life long relationship with Mercedes Benz and the team. More

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Mitchell Patlock was amazing. The whole experience from my first phone call to him, to close the deal was very smooth. He was very helpful and accommodating. we got a fair deal al The whole experience from my first phone call to him, to close the deal was very smooth. He was very helpful and accommodating. we got a fair deal also. In future we will buy cars from this dealership. More

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Very friendly, knowledgeable, easy to work with, no pushing sales associates. Ali Abbas was very welcoming, Mitch Patlock addressed all my concerns and made the decision and the closing process very ea pushing sales associates. Ali Abbas was very welcoming, Mitch Patlock addressed all my concerns and made the decision and the closing process very easy. Andrew the delivery specialist made sure we can handle all the features and gizmos. Excellent experience More

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Absolutely floored by the experience I had at Ray Catena Mercedes! From the moment of my first phone call to the dealership, I felt like a VIP. No pressure, no games, just friendly faces and a genuine desir Mercedes! From the moment of my first phone call to the dealership, I felt like a VIP. No pressure, no games, just friendly faces and a genuine desire to help me find the perfect car. And speaking of perfect, enter Mitch! This guy wasn't your typical salesperson. He was knowledgeable, patient, and incredibly attentive. He really took the time to understand my needs and preferences, and never once tried to push me towards something I didn't want. Mitch was an absolute rockstar throughout the entire process – answering my questions, explaining all the features, and even going the extra mile to find me the exact build and trim I was looking for. Honestly, buying a car can be stressful, but Mitch and the team at Ray Catena Mercedes made it an absolute breeze. They were transparent, honest, and made sure I got the best possible deal. I drove off the lot feeling confident and excited about my new ride. If you're in the market for a new car, do yourself a favor and head straight to Ray Catena Mercedes – and don't forget to ask for Mitch! More

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