Misty M.

They were very kind and eager to help me figure out what was going on with my Kia. The issue was resolved! Very nice people, they will take care of you. was going on with my Kia. The issue was resolved! Very nice people, they will take care of you. More

by breanamitchell Verified Customer Verified Customer

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This dealership is efficient, reliable and courteous. The staff is very friendly and welcoming in the waiting area is clean and bright. The staff is very friendly and welcoming in the waiting area is clean and bright. More

by BETSYKILL Verified Customer Verified Customer

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The Jim Ellis promise is: “YOU CAN ALWAYS EXPECT THE BEST” and that is exactly what I received! BEST” and that is exactly what I received! More

by mabbub Verified Customer Verified Customer

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I see a wonderful team working in Service department who pays utmost attention to details and what needed to be done for the customers. My car had the windshield glass to be replaced. After fixing it outsid pays utmost attention to details and what needed to be done for the customers. My car had the windshield glass to be replaced. After fixing it outside, I had issues with the calibrations, and it had to be fixed only with the dealership. It was fixed neatly by them. And then, I notice some small tear int the front car seat for which the service team took their fullest efforts in getting it covered and approved with kia warranty. They fixed that too. Their courtesy drop and pick up while the car was in service was also much helpful. I felt I am in hands of much compassionate and reliable team that is waiting to help us without any fuzz but with more caring. Thanks to Jim and Ellis Kia of Kennesaw! More

by Udhayashuba Verified Customer Verified Customer

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Incredibly efficient- great service - and I felt very well taken care of. This is a great place to buy a car. I’ve purchased 3 from here. well taken care of. This is a great place to buy a car. I’ve purchased 3 from here. More

by dstass22 Verified Customer Verified Customer

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Had a really nice experience getting my EV6. I definitely enjoyed working with them and would again I definitely enjoyed working with them and would again More

by R0 Verified Customer Verified Customer

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Excellent sales, finance and customer service- a great car (K4) at a very affordable cost. car (K4) at a very affordable cost. More

by DWPENDERGRAFT Verified Customer Verified Customer

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Always takes great care of us! Well worth the drive every time. We love them! Well worth the drive every time. We love them! More

by Slwitschen Verified Customer Verified Customer

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Eddie and the rest of the team took THE best care of me. He was attentive, kind, thorough, and gave me solid advice on my car purchase. He was attentive, kind, thorough, and gave me solid advice on my car purchase. More

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when I first purchase the vehicle the Jim Ellis Kia was phenomenal However due the climate of everything the business side of caring customers has depleted . The service representative need a lot of work phenomenal However due the climate of everything the business side of caring customers has depleted . The service representative need a lot of work in showing compassion for it's clients and those who are faithful are reliable in coming back. My experience is that Ms. Diana has always been kind and sweet however if we are speaking candid. The service representative Mr. Norris was not forthcoming about my vehicle when it came to service and work being done and also lack of communication regarding work being done. He is the reason I will no longer return because of the way he treated my family. More

by NAKEIAMCQUEEN28 Verified Customer Verified Customer

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