Kris Musgrove

The filter cap was not installed correctly, resulting in a significant oil leak. I had to bring the vehicle back in to have the issue fixed. This was a major inconvenience and completely interrupted my we a significant oil leak. I had to bring the vehicle back in to have the issue fixed. This was a major inconvenience and completely interrupted my weekend plans to go out of town. I don't have much confidence in the quality of service at Jim Ellis. More

by LMC Verified Customer Verified Customer

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The service team provided excellent customer service. The response to my questions were relevant. Kris was easy to work with and a great communicator. The response to my questions were relevant. Kris was easy to work with and a great communicator. More

by ksumike1@gmail.com Verified Customer Verified Customer

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Always efficient and professional from sales to all service. Modern , clean and inviting showroom and reception/waiting area. service. Modern , clean and inviting showroom and reception/waiting area. More

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The repairs have good but the process needs improvement. Telephone service has improved. Thank you Telephone service has improved. Thank you More

by MCWHORTER.SHANETTA Verified Customer Verified Customer

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Great service and a lot quicker than I expected. Rep was very friendly and helpful. Rep was very friendly and helpful. More

by Greg Ruddock Verified Customer Verified Customer

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Always professional and friendly staff with moder and clean reception areas. Always wait in dealership for service and they are never late clean reception areas. Always wait in dealership for service and they are never late More

by Famato3870 Verified Customer Verified Customer

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Great service and was under warranty and Diana Bell did a good job with paper work good job with paper work More

by bcartwr Verified Customer Verified Customer

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Everything was great, Chris in service was very attentive to all are needs,we also had and appraisal by Eddie for are car he was also so attentive to us, since we had to get it done since the passing of my f to all are needs,we also had and appraisal by Eddie for are car he was also so attentive to us, since we had to get it done since the passing of my father in-law you guys rock, would recommend you. More

by stephenbacon293 Verified Customer Verified Customer

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Just moved to Kennesaw,Ga Excellent customer service from start to finish Everyone was so helpful and friendly I gave Jim Ellis Kia ⭐️⭐️⭐️⭐️⭐️ 5 stars Great Job from start to finish Everyone was so helpful and friendly I gave Jim Ellis Kia ⭐️⭐️⭐️⭐️⭐️ 5 stars Great Job More

by blessed5928@gmail.com Verified Customer Verified Customer

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Kristian was courteous and professional. The service team did a great job fixing our vehicle. The service team did a great job fixing our vehicle. More

by Liz Melendez Verified Customer Verified Customer

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