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Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier | Page 41

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
419 Reviews
4.9

419 Reviews

Write a Review

419 Reviews of Mirena Napier

March 26, 2024

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Employee Rating

John is GREAT driver and person,, always puts a smile on my face, he has a great attitude More

by Hak1049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tunde O'Connor, John Stephens

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Mar 26, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy spending time with John, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 23, 2024

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Employee Rating

much longer drive. . busier area waiting too long with an appointment for an oil change More

by DERPLA115
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Service Time
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Recommend Dealer
Yes
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Mar 24, 2024

Hyundai of St Augustine responded

My sincere apologies that your wait time was longer than expected. I appreciate you bringing this to my attention so that may team and I may review our processes and find ways to be more efficient. Our goal at Hyundai of St. Augustine is to work harder and smarter everyday to improve the experience for our valued guests such as your self. I sincerely appreciate your understanding as we grow as an organization. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 22, 2024

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Employee Rating

It took a couple tries figuring out what was actually wrong with my car but all in all, they went over every possibility and it seems we found the issue and it’s been fixed. The staff at Hyundai St.Augus More

by shannonhays94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sylvester Moore, John Stephens , Coben Balch, Madison Frickenstein

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Mar 22, 2024

Hyundai of St Augustine responded

Thank you for the 5 star rating. I am glad to hear that the team was able to address your concerns, although we apologize it took longer than expected to diagnose your vehicle. We will work continuously everyday to improve our organization in everyway to better serve our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 21, 2024

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Employee Rating

Excellent customer service and overall fair prices on repairs I would purchase another Hyundai from this dealership in the future. More

by meshields1013
Recommend Dealer
Yes

Other Employees Tagged: Mirena Napier

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March 19, 2024

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Employee Rating

Nice dealership with very friendly folks. One of the few that listens to customers concerns without being condescending. More

by cmbvnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Castellano

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Mar 19, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We will continue to work harder and smarter everyday to improve as an organization and provide exceptional service to our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 18, 2024

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Employee Rating

Excellent job clean environment friendly staff pleasant .no waiting period I would recommend hyundia to anyone. More

by MALISSIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sylvester Moore, John Stephens , Leon levitt

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Mar 18, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. My team and I will continue to work smarter everyday to provide exceptional service to our valued guests such as yourself. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 17, 2024

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Employee Rating

Loving the new location and all the upgrades! Congrats to an amazing team!! I feel spoiled with such professionalism from my service advisor Justin. More

by SURIEL.PERALTA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sylvester Moore, Tunde O'Connor, Justin Spurlock , Madison Frickenstein

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Mar 17, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Justin, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 17, 2024

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Employee Rating

Everything was good as always. This is my eighth Hyundai or Genesis. Could not be happier. More

by samandyvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew DiFeo, Joe King, Almir Durmic, Amanda Reese , Cheryl Buck, Tony DaSilva, Jimmy Feliciano

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Mar 17, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 15, 2024

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Employee Rating

The service was quick and reasonable. Staff was friendly and professional. I highly recimmend them. More

by 92celkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DaSilva, Buddy Love, Sales

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Mar 15, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 15, 2024

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Employee Rating

It was a very positive experience. This dealership service center will bring us back. Thank you. More

by sutherm1121
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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