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Mirena Napier

Overview Reviews (402) Inventory (257)

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Mirena Napier

Mirena Napier | Page 40

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9

402 Reviews

Overview Reviews (402) Inventory (257)

4.9

402 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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402 Reviews of Mirena Napier

March 17, 2024

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Employee Rating

Everything was good as always. This is my eighth Hyundai or Genesis. Could not be happier. This is my eighth Hyundai or Genesis. Could not be happier. More

by samandyvette

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andrew DiFeo, Jimmy Feliciano, Joe King, Almir Durmic, Amanda Reese , Cheryl Buck, Tony DaSilva

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Mar 17, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 15, 2024

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Employee Rating

The service was quick and reasonable. Staff was friendly and professional. I highly recimmend them. Staff was friendly and professional. I highly recimmend them. More

by 92celkat

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony DaSilva, Buddy Love, Sales

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Mar 15, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 15, 2024

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Employee Rating

It was a very positive experience. This dealership service center will bring us back. Thank you. This dealership service center will bring us back. Thank you. More

by sutherm1121

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 17, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 14, 2024

Dealership Rating

Employee Rating

Mirena needs a promotion and a huge pay raise Promote her and double her pay her and double her pay More

by sanfran1941

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mirena Napier

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Jul 09, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. I am glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely welcome appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 12, 2024

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Employee Rating

I love the new location and set up for service. All my concerns are always considered and taken very seriously by the service team. I want to especially commend Mirena for her professionalism and All my concerns are always considered and taken very seriously by the service team. I want to especially commend Mirena for her professionalism and serious attention to any concern. She is the best! More

by ELIAVAZQUEZ16

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 13, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating . I am glad to hear you enjoyed our new location, it was long overdue and we appreciated everyone's patience and understanding during construction. I am also glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 05, 2024

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Employee Rating

Everyone was pleasant and efficient. I appreciated the information about my car and what I could expect at my next service. I appreciated the information about my car and what I could expect at my next service. More

by nancyebishop

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mirena Napier

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Mar 05, 2024 -

Hyundai of St Augustine responded

Thank yo so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 05, 2024

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Employee Rating

My experience with Hyundai of St Augustine was fantastic. It seems they have taken the best aspects of other service centers and included them with their location It seems they have taken the best aspects of other service centers and included them with their location More

by bballtam

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 05, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine and will work to continue to improve the experience for our valued guests and team members. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 04, 2024

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Employee Rating

I am extremely happy with the service that I have received since buying my Hyundai. Anytime I have had to return for service I have received what I consider the ultimate in customer service. Mirena i received since buying my Hyundai. Anytime I have had to return for service I have received what I consider the ultimate in customer service. Mirena is extremely good at what she does and so is the rest of the staff. It's a very comfortable place to have to wait. For someone who I admit is picky I will only say one word for the Dealership and for Mirena. WOW!! More

by sunnybeach2022

Verified Customer

Recommend Dealer

Yes

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Mar 03, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St, Augustine. Best regards, Andrew DiFeo Owner/General Manager Hyundai of St Augustine

March 02, 2024

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Employee Rating

"Absolute Awesome. " Organized, neat, clean, and enjoyed the smacks. Turn on some old NASCAR races and I'd feel right at home. " Organized, neat, clean, and enjoyed the smacks. Turn on some old NASCAR races and I'd feel right at home. More

by ARIES369

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Perez, Tunde O'Connor , Madison Frickenstein, Danny Torres

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Mar 02, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. I am glad to hear you enjoyed our waiting lounge, hopefully next time you visit there will be a NASCAR race running for you on our TV :) We sincerely appreciate your loyalty to Hyundai of St. Augustine Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

Sep 05, 2024 -

ARIES369 responded

Great

March 01, 2024

Dealership Rating

Employee Rating

Mirena was amazing to work with. Our car had been stolen. When we got it back, it needed a lot of work and she helped us with everything. Our car had been stolen. When we got it back, it needed a lot of work and she helped us with everything. More

by georgermoon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 01, 2024 -

Hyundai of St Augustine responded

Thank you for your business and this review. We're happy to hear Mirena was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe King Service Director

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