Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier | Page 34

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
421 Reviews
4.9

421 Reviews

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421 Reviews of Mirena Napier

June 13, 2024

Dealership Rating
Employee Rating

Clean, new dealership with a great inventory. Kudos to Ms. Mirena Napier. The Tonneau cover on my 2024 Santa Cruz broke. She confirmed it was broken, covered under warranty, ordered a replace More

by RICKF49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 11, 2024

Dealership Rating
Employee Rating

Very friendly staff, prompt service, clean comfortable waiting area, very good experience. Hats off to Hyundai of st Augustine More

by RaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating.We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 11, 2024

Dealership Rating
Employee Rating

The lady I deal in the service center (always the same girl) with makes your establishment 5 stars! She’s the best! Always makes us feel welcomed! Please don’t lose her! More

by kerry72490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating.We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 11, 2024

Dealership Rating
Employee Rating

Great service like always! Waiting for going back Nice environment and friendly people. Thank again More

by beachdoggrooming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating.We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 11, 2024

Dealership Rating
Employee Rating

Mirena made me feel very welcomed. She was professional, friendly and thorough and explained everything I needed to know. More

by HIKINGAF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 08, 2024

Dealership Rating
Employee Rating

Most above and beyond service I have ever received for a vehicle. The team went out of their way to make sure that I had what I needed at a fair price and in a proper timeline, I will now be going out of my More

by ZACH_COX94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 07, 2024

Dealership Rating
Employee Rating

I've been working with Hyundai of St. Augustine since 2017. In this time, we have bought or leased 6 vehicles. In addition, we have sent many friends and family to the dealership for the More

by Lafiteau
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 08, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine over the years. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 05, 2024

Dealership Rating
Employee Rating

Always efficient and a very positive attitude makes the experience at the new Hyundai, St.Augustine, even better than before + the building is beautiful and the amenities are excellent. More

by KARINHPEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 04, 2024

Dealership Rating
Employee Rating

This is the friendliest, most service -oriented dealership around. Michael Early goes above and beyond when assisting with our car purchases to make sure we are happy. And Marena is absolutely fabu More

by dihartnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Early

Jun 06, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 04, 2024

Dealership Rating
Employee Rating

I had an appointment for 1240. It took 45 minutes for a service person to come and talk to me and move my car into the shop. I was told that the recall would take an hour and a hal More

by THEBARBERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith Mondello , Danny Torres

Jun 06, 2024

Hyundai of St Augustine responded

Our sincere apologies for the lack of communication from our team that caused an unacceptable wait time. I appreciate you bringing this to my attention so that our service director, Joe King, and I can continue to refine our processes and improve our guest service skills as your experience is not in line with our goal of providing Exceptional Service. We appreciate your understanding as we work harder and smarter everyday to improve the experience for our valued guests such as yourself. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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