Mirena Napier | Page 31

They always do a good job when I bring my car in I only have them fix my car have them fix my car More

by TANNIE6644 Verified Customer Verified Customer

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Always the best service. Always with cheerfulness. I’m greeted From the very start and shown into the comfortable waiting lounge. Always with cheerfulness. I’m greeted From the very start and shown into the comfortable waiting lounge. More

by carlbaytala Verified Customer Verified Customer

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The building is way too cold. It would be nice if there was a warmer area to wait, especially for the longer services. Have you considered putting an outdoor benches? It would be nice if there was a warmer area to wait, especially for the longer services. Have you considered putting an outdoor benches? More

by darleneswartz11 Verified Customer Verified Customer

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Very nice facility and friendly atmosphere. Service is done right and employees are very knowledgeable. Service is done right and employees are very knowledgeable. More

by davidtrumanstraw Verified Customer Verified Customer

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Mirena is so helpful. Always happy and accommodating. It's really convenient that rides are offered so my car can just get worked on while I am at work. Always happy and accommodating. It's really convenient that rides are offered so my car can just get worked on while I am at work. More

by STEFANIEHEDRICK Verified Customer Verified Customer

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first visit to new location April 2024 - oil change / multipoint/check battery - battery failed test- dealership did not have a replacement battery - had to wait over one hour for new battery to be loca multipoint/check battery - battery failed test- dealership did not have a replacement battery - had to wait over one hour for new battery to be located and installed. July 2024 oil change/ multipoint took over an hour and 45 min. Tunde O'Connor is the best of the best and the number one reason I continue having my car services at St Augustine Hyundai. You could not ask for or find better customer care than what Tunde provides. Mirena Napier is always as pleasant as can be. More

by colleenmur07 Verified Customer Verified Customer

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I scheduled an appointment for an oil change, tire rotation, and cabin filter change. Ms. Mirena Napier, my service specialist, met me at the garage door, verified the work order, ushered me into the rotation, and cabin filter change. Ms. Mirena Napier, my service specialist, met me at the garage door, verified the work order, ushered me into the waiting area, made me aware of the available refreshments and snacks, and said she would update me as the work proceeded. About 1.15 hours later, Ms. Napier reminded me of the work completed, walked me to my vehicle, wiped of the wet spots from the car wash, and waved me on my way home. That's what I call professional service! More

by RICKF49 Verified Customer Verified Customer

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my service advisor is really very good. She always treats me with respect and professionalism. she will come out and give me updates as to what’s happening with my car. It is not her fault She always treats me with respect and professionalism. she will come out and give me updates as to what’s happening with my car. It is not her fault that the mechanics took two hours to do an oil change. hopefully the next time I arrive for an oil change It will be in a timely manner. Hyundai is very fortunate to have my service advisor Marina More

by PEARLOFPC Verified Customer Verified Customer

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The service provided by the dealership was impressively efficient and exceeded expectations. Will definitely return. efficient and exceeded expectations. Will definitely return. More

by marshapacelli Verified Customer Verified Customer

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Customer service is fantastic. Highly recommend this location. So rare to find such nice people Highly recommend this location. So rare to find such nice people More

by daniele.nevel Verified Customer Verified Customer

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