Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier | Page 25

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

Contact Me
4.9
421 Reviews
4.9

421 Reviews

Write a Review

421 Reviews of Mirena Napier

October 08, 2024

Dealership Rating
Employee Rating

I brought my Hyundai Santa Cruz in for recall repair of roof molding, three times. (First two times they forgot to order the new parts) the third try they said the recall issue was fixed“ fixed “……. The More

by Gpierce332
Workmanship
Recommend Dealer
No

Other Employees Tagged: Madison Frickenstein

Oct 08, 2024

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team. While that is not in line with our company culture and mission to provide exceptional service, we recognize we can sometimes miss the mark. Our service director, Joe King, would like to learn more about your experience so he can address your concerns and work with his team to improve as an organization. He can be reached directly at joeking@hyundaiofstaugustine.org. We appreciate your understanding as we continue to grow on a daily basis to better serve our valued guests such as yourself.

October 08, 2024

Dealership Rating
Employee Rating

Always goes out of her way to help me and really cares about my personal life as well , we talk while I’m there, individuals whom you have to deal with in the service industry can be so uncaring and indif More

by smokey07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 04, 2024

Dealership Rating
Employee Rating

Great service. Friendly people and stress free atmosphere. Our customer service team were very nice and knowledgeable More

by arashidcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 03, 2024

Dealership Rating
Employee Rating

Great service! Marina was awesome. Thank you for the excellent service. I love the Hyundai Palasade. More

by Diane Dettra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 03, 2024

Dealership Rating
Employee Rating

My experience with this dealership and especially Marina has always been excellent. I feel l I receive the best of care when I come here. More

by elizabethdent01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 02, 2024

Dealership Rating
Employee Rating

Your dealership was as clean & spotless as Daytona's was dirty!! Like Day & Night!! Service people were very knowledgeable and respectful & didn't lie to me as they did at Daytona. I'll return and ha More

by carolladd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sylvester Moore

Oct 02, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 02, 2024

Dealership Rating
Employee Rating

Mirena is magical when it comes to customer service. Great at scheduling, communication and prompt service with a smile! More

by hishjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

October 01, 2024

Dealership Rating
Employee Rating

Very nice and pleasant environment and great smiling customer service and the new building is beautiful More

by Nikkijo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Castellano

Oct 01, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 29, 2024

Dealership Rating
Employee Rating

Responsive, dependable and always a job well done. Go the extra mile to get your job done. More

by JACKSCHEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Davis, Danny Perez , Cheryl Buck, Madison Frickenstein

Sep 29, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

September 25, 2024

Dealership Rating
Employee Rating

I never had any issues with Hyundia of St Augustine that wasn’t solved to my satisfaction, I would recommend buying a car from there 100%, and I have recommended them many times as I was recommended by a fr More

by Dee Mckine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

...
25
...

Dealership Inventory (268 Vehicles)

used 2022 Jeep Compass car, priced at $17,497
2022 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
used 2019 BMW 640 Gran Coupe car, priced at $26,697
2019 BMW 640 Gran Coupe
used
Black Sapphire Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Hyundai Palisade car, priced at $52,234
2026 Hyundai Palisade
new
Typhoon Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Hyundai SANTA FE HEV car, priced at $43,076
2026 Hyundai SANTA FE HEV
new
Ecotronic Gray exterior
Automatic
Front-wheel Drive
used 2026 Hyundai Tucson car, priced at $27,197
2026 Hyundai Tucson
used
Ultimate Red exterior
Automatic
Front-wheel Drive
used 2026 Hyundai Tucson car, priced at $29,197
2026 Hyundai Tucson
used
Ecotronic Gray exterior
Automatic
Front-wheel Drive