Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
337 Reviews
4.9

337 Reviews

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337 Reviews of Mirena Napier

June 25, 2025

Dealership Rating
Employee Rating

Mirena is a great person to work with. Car gets serviced on time. Go see her for all of your service needs. More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 24, 2025

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Employee Rating

I love St. Augustine Hyundai, it’s a place that I enjoy coming too, even for something a simple as an oil change. The best part is that Mirena recognizes you by More

by ERICACURRYROBINSON
Workmanship
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Service Communication
Recommend Dealer
Yes

June 24, 2025

Dealership Rating
Employee Rating

clean and on time. could do better on calling client when car is ready, as I typically have to call to check on car status More

by cmorales220
Recommend Dealer
Yes

Other Employees Tagged: Mirena Napier

June 19, 2025

Dealership Rating
Employee Rating

I had my son to bring my car to the dealer ship for a basic oil change Now when I crank my car up it makes a funny noise so what happened it wasn’t this way before It’s always an issue last tim More

by lakeviarollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tunde O'Connor, Justin Spurlock

Jun 19, 2025

Hyundai of St Augustine responded

Our sincere apologies for the level of service you and your Son received on your most recent visits. This is not in line with our goal of providing exceptional service and our Service Director, Joe King, would like to learn more about your experience so he may address your concerns personally. Joe can be reached directly at joeking@hyundaiofstaugustine.org We appreciate your understanding as Joe and the team work harder and smarter to provide a more consistent experience for our valued guests such as yourselves.

June 19, 2025

Dealership Rating
Employee Rating

Great experience! Listened to what we needed and found the car in one day. Very pleased More

by GINGERDAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2025

Dealership Rating
Employee Rating

Very nice new dealership. Everyone is very friendly and helpful. I purchased my Santa fe from here and have had it serviced here several times. Always a positive experience. More

by rwtaylorrad55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 14, 2025

Dealership Rating
Employee Rating

Customer service is always friendly and knowledgeable. I'm always glad to know what services are recommended. Especially Mirena is always very professional and very friendly. I will certainly recommend h More

by kpacetti
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 12, 2025

Dealership Rating
Employee Rating

my family all has bought cars through Leon, and he has been nothing but pleasant! he really works with you and works to get the best offer/ deal. if you head over to the st. augustine hyundai make sure to More

by damaris.o.goyzueta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leon Levit

June 10, 2025

Dealership Rating
Employee Rating

Your prices are outrageous. Never was I told you charge $175 an hour labor. Even in the bill the labor cost was hidden. I won't be back $460 for a tire sensor....never again!! More

by Jim Bell
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Matk Boswell

Jun 10, 2025

Hyundai of St Augustine responded

We apologize to hear you most recent experience did not meet your expectations. We appreciate the candid feedback and our service director, Joe King, would like to learn more about your experience to address your concerns personally. Joe can be reached directly at joeking@hyundaiofstaugustine.org. We appreciate your patience and understanding as Joe and his team work together to improve the experience for our valued guests such as yourself.

June 08, 2025

Dealership Rating
Employee Rating

Mirena is very knowledgeable and professional service manager, great service and attention at the dealership. More

by RCOFF69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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