Milan Augustine

This was my first time at your dealership as I am here from upstate NY. The Service was top notch, the personnel were professional and personable, and the time went by quickly in the lounge. I appreciated from upstate NY. The Service was top notch, the personnel were professional and personable, and the time went by quickly in the lounge. I appreciated the video with the details on the Service routine on the car. I apologize as I dont know the persons name who sent me the video but I would give him a 5 Star rating as well. I also received help from a BMW genius with an App problem, with issues resolved. Thank you for your time and I will return at a future date. More

by ZINGLERV Verified Customer Verified Customer

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I had a great experience with the dealer as well as my sales representative David Gor sales representative David Gor More

by tdiep001 Verified Customer Verified Customer

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Fast and convenient assistance with my car buying needs; super helpful and professional. Ash Alce was very attentive and made my first BMW purchase hassle free; great job! super helpful and professional. Ash Alce was very attentive and made my first BMW purchase hassle free; great job! More

by Landino01 Verified Customer Verified Customer

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Buying a car should not be such an absolute pain in the xxx. They were so crazy anxious to close a sale. We came to this dealership, even tho is was a 45 minute drive. We did not intend to purchase a car xxx. They were so crazy anxious to close a sale. We came to this dealership, even tho is was a 45 minute drive. We did not intend to purchase a car at that moment, butwe did. They required that my wife drive 45 minutes home to write a check, then send them a picture of the check. Then, they had a driver come to our house to pick up the check. Also, they had my wife send a photo of the check to the dealership but apparently ‘that didn’t work’. I waited until the driver returned to the dealership with the check. The entire process took about 4 hours. Due to the distance and rush hour this process was ery inconvenient and unbelievably time consuming. Honesty, i paid cash for my last three Lexus cars and it was seamless. I will never purchase a car from a BMW dealer again. I was there until way after the dealership actually closed for the day. More

by Ron hoohenakker Verified Customer Verified Customer

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Excellent experience. He was a pleasure to work with and extremely knowledgeable about the vehicle. He was a pleasure to work with and extremely knowledgeable about the vehicle. More

by sdomino32 Verified Customer Verified Customer

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James Frye was very professional and thorough. I have bought or leased three cars from BMW of Sarasota, a sign that I have found them reliable. I have bought or leased three cars from BMW of Sarasota, a sign that I have found them reliable. More

by ejbash Verified Customer Verified Customer

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Sarasota BMW makes my sales and service experience a total pleasure ! The showroom is very comfortable and makes the time go fast …., total pleasure ! The showroom is very comfortable and makes the time go fast …., More

by Gracie7070 Verified Customer Verified Customer

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Third salesman, Shubi, was excellent- answered the questions, found the right car, followed up, great communication. First two salesmen were not- unresponsive, no follow-up. Dealership itself is excel questions, found the right car, followed up, great communication. First two salesmen were not- unresponsive, no follow-up. Dealership itself is excellent, great service department. However, excessive pressure to buy extended warranty was not appreciated. More

by Hsliroff Verified Customer Verified Customer

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Fantastic buying experience. Have a dealership 15 minutes from home and utilized Sarasota BMW which is 90 minutes away because of the superb buying experience. Car was ready and Have a dealership 15 minutes from home and utilized Sarasota BMW which is 90 minutes away because of the superb buying experience. Car was ready and prepped at the agreed upon pickup time and the price was as discussed. Marino was a good communicator and made the experience seamless. Will be back for future cars. More

by zschaffer Verified Customer Verified Customer

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Eddy was a true professional, he gave us the impression that he cared for us as people and not just buyers. The tech genius was one or the best Milan was his name. He knew what he was talking about. that he cared for us as people and not just buyers. The tech genius was one or the best Milan was his name. He knew what he was talking about. More

by pgerosin Verified Customer Verified Customer

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