Mike Waddle

Mike Waddle of the Service Department was very thorough, professional and helpful. He was very clear about my service options and their costs. professional and helpful. He was very clear about my service options and their costs. More

Report | Print

This is my seventh purchase from Steve Ursin at Arlington Heights Ford, and as usual it was a pleasure able experience. Heights Ford, and as usual it was a pleasure able experience. More

Report | Print

The team was upfront and transparent on how long my repair was going to take, so I would not be without my vehicle too long. Appreciate all the updates repair was going to take, so I would not be without my vehicle too long. Appreciate all the updates More

Report | Print

We had a great service experience at Arlington Heights Ford. Service Advisor Billy and Service Mgr Mike Waddle teamed up to take care of checking us in. Mike called about the progress of the necessary w Ford. Service Advisor Billy and Service Mgr Mike Waddle teamed up to take care of checking us in. Mike called about the progress of the necessary work and to notify us when the vehicle was ready. Billy retrieved our Expedition and it was washed and set to go. It was just a completely positive experience, as we have come to expect after many years of being treated amazingly well at AH Ford. We highly recommend the AH Ford service department. More

Report | Print

Steve is the best salesman I have ever dealt with. 5th new car here at AH Ford and I couldn’t be happier. 2 Expeditions, and F150, an Edge and now an Explorer. So straight forward. I will go to no 5th new car here at AH Ford and I couldn’t be happier. 2 Expeditions, and F150, an Edge and now an Explorer. So straight forward. I will go to no other dealer. More

Report | Print

I’ve always went there in the past for oil changes. Last February I had a bad experience with my new truck and I quit going there. I lost my confidence with them. But on Friday, October 31, 2025 I t Last February I had a bad experience with my new truck and I quit going there. I lost my confidence with them. But on Friday, October 31, 2025 I took another chance and I explained to them what happened last time and they took care of everything for me made it right thanks to Mike the manager. He restored my confidence in the Ford dealer again. He done a great job thanks. More

Report | Print

Today I had a late afternoon appointment that I needed a resolved same day. Mike Waddle and his team came through. I needed to meet a an annual state review within a day to get the plates renewed and due resolved same day. Mike Waddle and his team came through. I needed to meet a an annual state review within a day to get the plates renewed and due to my travel schedule I was down to the wire. Thank you Mike and team for helping meet the requirement. More

Report | Print

Mike took care of my service requests with great follow up and expectations that where spot on. Thank you Mike! up and expectations that where spot on. Thank you Mike! More

Report | Print

I would recommend this dealership to anyone. We purchased a vehicle through Elliott -who took extra good care of us- we had a small issue with the vehicle and he was prompt in getting us a rent We purchased a vehicle through Elliott -who took extra good care of us- we had a small issue with the vehicle and he was prompt in getting us a rental so the vehicle could be fixed. Hands down the best dealership I have ever worked withz More

Report | Print

Great service on my vehicle. They were polite,honest and I thought they really cared that I was satisfied. They were polite,honest and I thought they really cared that I was satisfied. More

Report | Print