Mike Waddle

Very friendly people working at Arlington Heights Ford they explain everything very well and listen to our concerns. they explain everything very well and listen to our concerns. More

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I recently brought my vehicle in for service, and the entire experience was fantastic from start to finish. Mike was professional, thorough, and took the time to clearly explain what needed to be done. H entire experience was fantastic from start to finish. Mike was professional, thorough, and took the time to clearly explain what needed to be done. He kept me updated throughout the process, made everything easy to understand, and had my car back to me running perfectly. Everyone I interacted with was friendly, honest, and genuinely focused on making sure I felt confident about the work being done. It’s rare to find a service department that’s this efficient and customer‑focused. I’ll definitely be returning here for any future maintenance or repairs — highly recommend! More

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Job well done. Was able to get oil change done and to use my points. Was able to get oil change done and to use my points. More

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We have been using Arlington Heights Ford since 2005 and have always been satisfied with both the sales and service dept. have always been satisfied with both the sales and service dept. More

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I dealt with Mike Waddle and he did an awesome job. He made sure everything I needed done got done. I was in and out in no time. He had no problem answering any questions or concerns I had. Look forwar He made sure everything I needed done got done. I was in and out in no time. He had no problem answering any questions or concerns I had. Look forward to going back again with my next oil change. More

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Mike Waddle of the Service Department was very thorough, professional and helpful. He was very clear about my service options and their costs. professional and helpful. He was very clear about my service options and their costs. More

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This is my seventh purchase from Steve Ursin at Arlington Heights Ford, and as usual it was a pleasure able experience. Heights Ford, and as usual it was a pleasure able experience. More

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The team was upfront and transparent on how long my repair was going to take, so I would not be without my vehicle too long. Appreciate all the updates repair was going to take, so I would not be without my vehicle too long. Appreciate all the updates More

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We had a great service experience at Arlington Heights Ford. Service Advisor Billy and Service Mgr Mike Waddle teamed up to take care of checking us in. Mike called about the progress of the necessary w Ford. Service Advisor Billy and Service Mgr Mike Waddle teamed up to take care of checking us in. Mike called about the progress of the necessary work and to notify us when the vehicle was ready. Billy retrieved our Expedition and it was washed and set to go. It was just a completely positive experience, as we have come to expect after many years of being treated amazingly well at AH Ford. We highly recommend the AH Ford service department. More

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Steve is the best salesman I have ever dealt with. 5th new car here at AH Ford and I couldn’t be happier. 2 Expeditions, and F150, an Edge and now an Explorer. So straight forward. I will go to no 5th new car here at AH Ford and I couldn’t be happier. 2 Expeditions, and F150, an Edge and now an Explorer. So straight forward. I will go to no other dealer. More

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