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Mike Waddle

Overview Reviews (448) Inventory (332)

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Mike Waddle

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Mike Waddle

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9

448 Reviews

Overview Reviews (448) Inventory (332)

4.9

448 Reviews

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448 Reviews of Mike Waddle

October 22, 2024

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Great service and mechanics. We bought our first car 1997 at Arlington Heights Ford. Friendly service. We bought our first car 1997 at Arlington Heights Ford. Friendly service. More

by josephwfoss1209

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood

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Oct 24, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review, Joseph! We're thrilled to hear that you had a great experience with our service and mechanics at Arlington Heights Ford. It's always special to help customers find their first car, and we appreciate your loyalty since 1997. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

October 21, 2024

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Diagnosed, kept me informed, fully repaired my vehicle, price came in under initial quote. Car runs great again! Fixed multiple issues. Repaired a warranty issue for free. Communicated with me throughout t price came in under initial quote. Car runs great again! Fixed multiple issues. Repaired a warranty issue for free. Communicated with me throughout the process. More

by timbersfamily

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Workmanship

Service Time

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Recommend Dealer

Yes

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Oct 23, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We truly appreciate your feedback on your experience with Arlington Heights Ford. We're thrilled to hear that your vehicle is running great and that our team kept you informed throughout the repair process. Your satisfaction is our priority, and it's fantastic to know we were able to address multiple issues and even take care of a warranty matter for you. We look forward to seeing you again in the future! Sincerely, The Team at Arlington Heights Ford

October 17, 2024

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I highly recommend AHF for Servies and Sales. Easy to make appointments and well informed thru the service department. Easy to make appointments and well informed thru the service department. More

by jeffroberts

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood, Anthony Wojciechowski, John Burzawa

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Oct 18, 2024 -

Arlington Heights Ford responded

Thank you for your kind words and strong recommendation! We are thrilled to hear that you had a positive experience with both our sales and service departments at Arlington Heights Ford. Providing easy appointment scheduling and knowledgeable service is our priority. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

October 08, 2024

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Mike took excellent care of me! Answered all my questions and great service! It was nice to see Jerry too! He also answered a question when I first came in. Everyone always goes a Answered all my questions and great service! It was nice to see Jerry too! He also answered a question when I first came in. Everyone always goes above and beyond! Last time I had Tony and he was very helpful as well! Great place! Thank you! More

by loveneverfails

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood, Anthony Wojciechowski

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Oct 10, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that Mike, Jerry, and Tony provided you with excellent service at Arlington Heights Ford. It's our goal to go above and beyond for our customers, and we're glad you felt that during your visit. We appreciate your kind words and look forward to seeing you again! Sincerely, The Team at Arlington Heights Ford

September 27, 2024

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I.lake de service on fort Arlington Heights all ways good gays tanks you gays gays tanks you gays More

by antonio

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Recommend Dealer

Yes

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Sep 30, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you’ve had a good experience with the service at Arlington Heights Ford. Your support means a lot to us! We look forward to serving you again. Sincerely, The Team at Arlington Heights Ford

September 07, 2024

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From Sales (Steve Ursin) to Service (Mike Waddle) I am a 40 year customer and would never even consider going to a different dealership for sales or service. Mike Waddle/Service even buffed out a scratch I 40 year customer and would never even consider going to a different dealership for sales or service. Mike Waddle/Service even buffed out a scratch I didn't realize was on my fender. That's just one example of going over and above! Thanks AH Ford! More

by Janine Lewis

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Steve Ursin, Jerry Hood, Joe Baez

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Sep 10, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We truly appreciate your loyalty to Arlington Heights Ford over the past 40 years. It’s fantastic to hear that Mike went above and beyond to buff out that scratch for you. We strive to provide exceptional service, and your feedback reinforces that commitment. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

August 15, 2024

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Exceptional customer care and quality service. I can’t give enough praise to Justin Barret for his going above and beyond to make sure all is right. I can’t give enough praise to Justin Barret for his going above and beyond to make sure all is right. More

by Roni

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood, Nicole Bayne, Justin Barrett

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Aug 16, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We're thrilled to hear about your exceptional experience with Arlington Heights Ford and appreciate your praise for Justin. Our team is dedicated to providing quality service, and it's wonderful to know that Justin made such a positive impact. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

August 11, 2024

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Thanks for the follow up, quick service and notification of any issues. Glad for the car wash too. of any issues. Glad for the car wash too. More

by kih

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Recommend Dealer

Yes

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Aug 13, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that you appreciated our quick service and communication regarding any issues. It's always our pleasure to provide a complimentary car wash as well. We look forward to seeing you again at Arlington Heights Ford! Sincerely, The Team at Arlington Heights Ford

August 10, 2024

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Excellent dealership, to the point, they get you in and out, done and completely satisfied. out, done and completely satisfied. More

by dave1

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 13, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We truly appreciate your kind words about Arlington Heights Ford and are thrilled to hear that you felt satisfied with our service. Our goal is to make the process as efficient and enjoyable as possible. We hope to see you again for your next visit! Sincerely, The Team at Arlington Heights Ford

August 07, 2024

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Arlington Heights Ford has been my automobile dealer for over thirty years. The Service Department is top tier. over thirty years. The Service Department is top tier. More

by phutch877

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 08, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We truly appreciate your loyalty to Arlington Heights Ford over the past thirty years. It's wonderful to hear that you find our Service Department to be top tier. We look forward to continuing to serve you for many more years to come! Sincerely, The Team at Arlington Heights Ford

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