Mike Treas | Page 57

Service writer Mike Treas was very courteous and on top of things. My truck was ready for pickup when promised of things. My truck was ready for pickup when promised More

by DKLINKEN Verified Customer Verified Customer

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The service I had done was oil change. My appt was at 8:30am, but it was done til 11:15am. I was waiting in the lounge. I did have to ask the wonder nice lady in the lounge waiting area My appt was at 8:30am, but it was done til 11:15am. I was waiting in the lounge. I did have to ask the wonder nice lady in the lounge waiting area to find out how much longer til its done. No update from service only when it was done. The service on my car was great and they check everything on the list. They even rotated my tires also. No complaints on the work. Just a long wait time. More

by CWEA2009 Verified Customer Verified Customer

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Koons Ford Annapolis always provides professional, friendly and efficient service and is a reliable service station to meet all my automotive needs. friendly and efficient service and is a reliable service station to meet all my automotive needs. More

by seanlubbe Verified Customer Verified Customer

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Service writer Mike Treas was very courteous and on top of things. My truck was serviced on time and was ready as promised of things. My truck was serviced on time and was ready as promised More

by DKLINKEN Verified Customer Verified Customer

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Efficient employees with the quality of work done. Professional service always. Knowledgeable service technicians. Helpful in answering questions. Professional service always. Knowledgeable service technicians. Helpful in answering questions. More

by KIRKY523 Verified Customer Verified Customer

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Service adviser didn’t even bother running our VIN before notifying us of diagnosis fee. Had they ran it, they would have seen we have Extended Care plan notifying us of diagnosis fee. Had they ran it, they would have seen we have Extended Care plan More

by Justin Verified Customer Verified Customer

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Horrible customer service on behalf of the Service Tech Mike Treas. We were without a vehicle for 1 week with absolutely no update on his behalf unless we called and when we did he was beyond rude and acte Mike Treas. We were without a vehicle for 1 week with absolutely no update on his behalf unless we called and when we did he was beyond rude and acted like if we were bothering him. When we finally showed up on the last day in person, he was beyond demeaning and rude. To be in a situation like ours, where the vehicle had issues on Ford's behalf, nothing to do with us, and him show no empathy but rather was a complete demeaning, cold, and rude person, it really made the situation even worse. More

by Sylvia Verified Customer Verified Customer

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Service was outstanding and Mike is knowledgeable and kind. Because everyone was so friendly, I will be BACK. Thank you. kind. Because everyone was so friendly, I will be BACK. Thank you. More

by bubbastoo Verified Customer Verified Customer

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Everyone is kind and friendly. They provide excellent service and is aware of my vehicle service needs. Your team is FANTASTIC and I will be back. :) They provide excellent service and is aware of my vehicle service needs. Your team is FANTASTIC and I will be back. :) More

by bubbastoo Verified Customer Verified Customer

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excellent service in a timely manner Pick up and delivery was excellent! Mike Treas is the man! delivery was excellent! Mike Treas is the man! More

by KEN.PIEL Verified Customer Verified Customer

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