Mike Treas | Page 36

Always great service. Always great service. Always great service. Always great service. Always great service. Always great service. Always great service. Always great service. Always great service. More

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Actually, my wife drove in and arrived a bit before 7. Service desk guy was extremely rude to her because she had the audacity to arrive before the actual opening time. He could use a Dale Carnegie refres Service desk guy was extremely rude to her because she had the audacity to arrive before the actual opening time. He could use a Dale Carnegie refresher! More

by MDS402K Verified Customer Verified Customer

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The gentleman that helped me was calling his co-worker a F***ing idiot at least 5 times to me a customer. They weren't able to complete the inspection so I had to come back another time to get that done alo F***ing idiot at least 5 times to me a customer. They weren't able to complete the inspection so I had to come back another time to get that done along with my basic maintenance. They also tried to charge me around $130 when I already have a maintenace package that covers all that. They changed the price to $25, but it should've been free of charge. I paid about $2k when I bought my vehicle for that maintenace package, but still get charged. I recently moved to the Annapolis area from Alexandria. Haven't had any issues at other Ford dealerships. Malloy Ford of Alexandria is fantastic. Koons Ford of Annapolis is terrible. Will never go back to this dealership. More

by Anonymous Verified Customer Verified Customer

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I have been going to Koons Ford Annapolis for about ten years maybe. I go because Intrust them with my vehicle which is actually saying, I trust them with my life. I trust them to repair my vehicle properl years maybe. I go because Intrust them with my vehicle which is actually saying, I trust them with my life. I trust them to repair my vehicle properly to ensure I’m safe while traveling wherever I may go. More

by AndeiAnderson Verified Customer Verified Customer

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Fast courteous service. Truck running well. Will return for my service needs next time. Thank you Truck running well. Will return for my service needs next time. Thank you More

by escher760 Verified Customer Verified Customer

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Service is good, but it is difficult to get in. Literally have to start looking for an appointment 30 days in advance so plan your routine maintenance accordingly. This may be because I drive a die Literally have to start looking for an appointment 30 days in advance so plan your routine maintenance accordingly. This may be because I drive a diesel, but I suspect it simply a factor of the volume they handle. More

by rdfosterrd Verified Customer Verified Customer

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Friendly service. Everything was great and on time I have always had a good experience with Mike at Koons. Everything was great and on time I have always had a good experience with Mike at Koons. More

by RIEK Verified Customer Verified Customer

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great experience all around. Oil change and tire rotation. nice waiting area and is dog friendly! Oil change and tire rotation. nice waiting area and is dog friendly! More

by K2GEOLOGY Verified Customer Verified Customer

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Friendly service. Everything was great. I have always had a good experience with Mike at Koons. Everything was great. I have always had a good experience with Mike at Koons. More

by DMORRIS1238 Verified Customer Verified Customer

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I have always had a good experience with Mike at Koons. Good advice, timely service. Good advice, timely service. More

by decoopdeloop Verified Customer Verified Customer

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