Mike Salerno
Mike Salerno at Salerno Duane Chrysler Jeep
Refer Me

Mike Salerno

General Sales Manager

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.8
51 Reviews
4.8

51 Reviews

Write a Review

51 Reviews of Mike Salerno

February 20, 2025

Dealership Rating
Employee Rating

The sales people where great and respected full and I had a great experience with the people in the dealership Thank for the experience More

by MGM547
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 16, 2025

Dealership Rating
Employee Rating

Salerno Duane was great to work with. Easy, not pushy, professional and helpful. Our salesman Jim was especially informative and great to work with. Felt no pressure from their finance ma More

by EMILESENDRAL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Jim Dietrich , Jaylen in the Service department was awesome. He immediately dropped everything and helped reset a computer on delivery that wasn’t working.

Feb 18, 2025

Salerno Duane Chrysler Jeep responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Salerno Duane and Jim made the car-buying process smooth and enjoyable for you. Our team works hard to provide a professional, no-pressure environment, and it's great to know that you felt that.

January 21, 2025

Dealership Rating
Employee Rating

Great team, great experience in would definitely recommend anyone to this awesome team thank you 😊 More

by masterwil3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Boris Aguirre

January 03, 2025

Dealership Rating
Employee Rating

Salerno Duane was great - they made the whole process very smooth and quick! Would definitely recommend More

by mollymaher54
Recommend Dealer
Yes
Feb 10, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the glowing review, Molly! It’s always a pleasure to hear that our customers are satisfied. Don’t hesitate to reach out if you need anything else or are considering a future purchase. We look forward to helping you again soon!

November 19, 2024

Dealership Rating
Employee Rating

Salerno Duane is the best in the business. 1st class customer service for new cars and services. No one better !! More

by vlizza91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your gracious words and 5 star review! We’re delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

November 18, 2024

Dealership Rating
Employee Rating

The customer service provided was excellent! They never disappoint- awesome group to work with. I give them 5 Stare's More

by egutierrez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for leaving a 5-star review. We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time.

November 12, 2024

Dealership Rating
Employee Rating

Very satisfied with my car love to use solerno for my car need I’ll the time More

by trimino45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience and for the 5-star review. We appreciate your business and look forward to working with you again in the future.

November 11, 2024

Dealership Rating
Employee Rating

Pleasure to work with, great experience well worth my time every thing was done very well More

by jey3rd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor, Cesar Sanchez

Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your feedback and for the 5-star review. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

November 07, 2024

Dealership Rating
Employee Rating

Great customer service Very responsive and helpful with all of your questions and concerns Very reliable service that you can trust More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review Deb. We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

October 12, 2024

Dealership Rating
Employee Rating

DO NOT go to Salerno Duane in Summit! !! Their service department is unorganized and unprofessional. 0 stars for them! My car had a recall so I scheduled an appointment. They kept my car More

by John F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 14, 2024

Salerno Duane Chrysler Jeep responded

Our sincerest apologies that you were not happy with your service experience. Customer service is extremely important to us so we appreciate your feedback. Would love the opportunity to speak with you further on this. Please contact me when time allows. Thank you again for your feedback and your time. Mike Salerno, 908-277-6700

Oct 16, 2024

John F responded

Don’t be fooled by the auto-reply to negative comments by the manager, Mike Salerno. It’s been over 48 hrs since I left you two voicemails (3pm on 10/14 and 11am on 10/16) with no response…it doesn’t feel like you’d love to speak to me further about this.

1
...

Dealership Inventory (189 Vehicles)

new 2025 Jeep Grand Cherokee car, priced at $45,675
2025 Jeep Grand Cherokee
new
Silver Zynith exterior
Automatic
Four-wheel Drive
used 2022 Jeep Grand Cherokee car, priced at $27,667
2022 Jeep Grand Cherokee
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
used 2024 Jeep Compass car, priced at $34,435
2024 Jeep Compass
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Grand Cherokee car, priced at $39,970
2025 Jeep Grand Cherokee
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Grand Cherokee car, priced at $48,535
2025 Jeep Grand Cherokee
new
Silver Zynith exterior
Automatic
Four-wheel Drive
new 2024 Ram 2500 car, priced at $50,700
2024 Ram 2500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive