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Paul Bonilla
Paul Bonilla at Salerno Duane Chrysler Jeep

Paul Bonilla

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.4
160 Reviews
4.4

160 Reviews

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160 Reviews of Paul Bonilla

August 05, 2026

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Everybody i encountered was so nice, very helpful, polite. They answered all of my questions. The Lyft service home is such a bonus. More

by steven.piluso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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August 01, 2026

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Great and very professional people that gave the best advice and service for my Jeep. That is why I keep going back to them! More

by Pepe Luque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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July 23, 2026

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Excellent service best mechanic I have ever bought my car too I will be a life long customer More

by jjbrown151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick , John Brown best mechanic ever

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Jul 29, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the fantastic 5-star review! We're thrilled to hear that you had such an excellent experience with our service team. Knowing that you feel confident and well taken care of means a great deal to us. We truly appreciate your loyalty and are grateful for the opportunity to earn your trust. We look forward to providing you with the same outstanding service for many years to come!

July 12, 2026

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Very good service, the staff is friendly, easy communication and great customer service! I really recommend! More

by mrwdmoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the great 5-star review! We're happy to hear that our team provided friendly service, clear communication, and a positive customer experience. We truly appreciate your recommendation and your kind words. Thank you for choosing us, and we look forward to continuing to provide you with excellent service in the future!

July 02, 2026

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My car was taken in right on time and it was completed on schedule. Jillian was very friendly and knowledgeable More

by wbergman4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian

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Jul 29, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the great review! We're happy to hear that your vehicle was taken care of promptly and completed right on schedule. Jillian will be glad to know that her friendly and knowledgeable service made a positive impact. We appreciate you choosing us for your service needs and look forward to providing you with the same great experience in the future!

June 27, 2026

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My oil change was a little bit delayed, but luckily they had a nice spot for me to do work More

by craigagrusti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Jul 01, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your feedback! We appreciate your patience with the delay during your oil change and are glad our waiting area provided a comfortable place for you to stay productive while your vehicle was being serviced. Thank you for choosing us, and we look forward to providing you with an even better experience on your next visit!

June 11, 2026

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Excellent service department. Good follow through and transparency. I highly recommend and will be back. More

by n.m.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Salerno, Cory Taylor, Matthew Fuchs, Felicia Wardrick, Carlos Vega

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Jun 24, 2026

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave a 5-star review! We’re glad to hear you had a positive experience with our service department and appreciated the follow-through and transparency. We truly appreciate your recommendation and look forward to seeing you again!

June 10, 2026

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Was a helpful and friendly team. There was a scheduling delay, that was a little frustrating. Also, I would like if they washed the car when they service it. But the people were h More

by colin.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your feedback. We're glad to hear our team was helpful and friendly and that you were satisfied with the service work. We also appreciate you pointing out the scheduling delay and your suggestion regarding vehicle washes. Feedback like this helps us improve the overall experience. We hope to provide an even smoother visit next time.

May 30, 2026

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The people there are friendly, helpful and informative could’ve been a better experience they’re great More

by carol.barberio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Jun 01, 2026

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience! We're glad to hear our team was friendly, helpful, and informative. We appreciate your support and hope to see you again in the future!

May 30, 2026

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Employee Rating

Salerno Duane is the best business. Always top notch on time and customer first. Never have issues More

by vlizza91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Salerno, Matthew Fuchs

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Jun 01, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5-star review! We're glad to hear you've consistently experienced timely, reliable service and a customer-focused approach from our team. We truly appreciate your support and look forward to serving you again!

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