Mike Salerno

The sales people where great and respected full and I had a great experience with the people in the dealership Thank for the experience a great experience with the people in the dealership Thank for the experience More

by MGM547 Verified Customer Verified Customer

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Salerno Duane was great to work with. Easy, not pushy, professional and helpful. Our salesman Jim was especially informative and great to work with. Felt no pressure from their finance ma Easy, not pushy, professional and helpful. Our salesman Jim was especially informative and great to work with. Felt no pressure from their finance manager who even encouraged me to take the offer from my outside bank as he admitted they couldn’t compete. Was regularly checked in on by the floor manager as well and had a great experience. More

by EMILESENDRAL Verified Customer Verified Customer

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Great team, great experience in would definitely recommend anyone to this awesome team thank you 😊 recommend anyone to this awesome team thank you 😊 More

by masterwil3 Verified Customer Verified Customer

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Salerno Duane was great - they made the whole process very smooth and quick! Would definitely recommend very smooth and quick! Would definitely recommend More

by mollymaher54 Verified Customer Verified Customer

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Salerno Duane is the best in the business. 1st class customer service for new cars and services. No one better !! 1st class customer service for new cars and services. No one better !! More

by vlizza91 Verified Customer Verified Customer

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The customer service provided was excellent! They never disappoint- awesome group to work with. I give them 5 Stare's They never disappoint- awesome group to work with. I give them 5 Stare's More

by egutierrez4 Verified Customer Verified Customer

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Very satisfied with my car love to use solerno for my car need I’ll the time need I’ll the time More

by trimino45 Verified Customer Verified Customer

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Pleasure to work with, great experience well worth my time every thing was done very well time every thing was done very well More

by jey3rd Verified Customer Verified Customer

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Great customer service Very responsive and helpful with all of your questions and concerns Very reliable service that you can trust all of your questions and concerns Very reliable service that you can trust More

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DO NOT go to Salerno Duane in Summit! !! Their service department is unorganized and unprofessional. 0 stars for them! My car had a recall so I scheduled an appointment. They kept my car !! Their service department is unorganized and unprofessional. 0 stars for them! My car had a recall so I scheduled an appointment. They kept my car 24 hours and then told me they don’t have the part for the recall so they couldn’t fix it. I had to make a 2nd appointment for when they had the part. They told me the part was in so I brought my car back. Again, they kept the car 24 hours and then called me and told me they couldn’t fix the recall because they didn’t have the part, even though they scheduled my appointment and told me it was in. After the third appointment, they fixed the recall but they broke my passenger window, the heat stopped working and they scratched up my dashboard and gear shift. They are telling me it’s my problem and they won’t fix what they broke. They’ve now had my car for 6 days and not given me any updates. They haven't even offered me a loaner car. I’m still waiting for the manager, Paul, to call me back. It’s impossible to get in touch with their service department. No one picks up the phone and they don’t return messages. DO NOT BRING YOUR CAR HERE!!! Based on other reviews it looks like many people have the same issue. I encourage you to file a complaint with the NJ Department of Consumer Affairs: https://njconsumeraffairs.state.nj.us/file-a-complaint/ More

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