Mike Riccardi | Page 2

My wife and I have been customers of Flemington BMW since 2009. They are always customer focused and our go to dealer for anything BMW related. I am trading in my 2010 BMW 535XI and just bought a new BM 2009. They are always customer focused and our go to dealer for anything BMW related. I am trading in my 2010 BMW 535XI and just bought a new BMW 340XI from them. Whether it is a service issue where Mike Riccardi, Sr and his team Trini or Laura get my issue resolved, or sales working with Ed Kiley, Connor Maloney who knows the product and Diane Barry who is trying to save me money. I trust them completely. Anyone shopping for a BMW should give them a look! More

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This dealership is amazing! From Mike Ricardo in service, to Vince Dillon and Tom Terrill in sales and Noha in finance, my experience was top notch and they handled my trade-in From Mike Ricardo in service, to Vince Dillon and Tom Terrill in sales and Noha in finance, my experience was top notch and they handled my trade-in and purchase flawlessly. Thanks to everyone at Flemington BMW for for all of your hard work and excellent customer service. More

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This is for service department only…Bought 20 cars from Flemington. BMW Service the worst. Long wait time to get my car in to the service department even though I was the only one on line. Service writer w Flemington. BMW Service the worst. Long wait time to get my car in to the service department even though I was the only one on line. Service writer when I made appointment lied to me regarding the cost of my FREE maintenance plan. Paid for tire and wheel protection, lied to on that as well. Bring your car somewhere else for service. The staff in the service department is horrible. More

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Nobody does it better…than Flemington BMW! Another excellent car buying experience for the books. Ed Kiley, Tom Terrill, Mike Riccardi Sr., Noah Amin and the whole gang at Flemington BMW never Another excellent car buying experience for the books. Ed Kiley, Tom Terrill, Mike Riccardi Sr., Noah Amin and the whole gang at Flemington BMW never disappoint. This by far was the smoothest, easiest, most pleasurable transaction. They’ve got it down to a science! Incredible customer service combined with professionalism makes them second to none. Love my new car and love Flemington BMW! THANK YOU! More

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Laura undoubtedly is more of the most professional, knowledgeable and helpful service advisors I have ever worked with in my 15 years with Flemington BMW as a customer. She was apologetic after my X1 n knowledgeable and helpful service advisors I have ever worked with in my 15 years with Flemington BMW as a customer. She was apologetic after my X1 needed a new DME module and offered me a loaner. Laura is a tremendous addition to the Flemington team. More

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Fast forward 9 months later …i have to say that kursad and his team have a level of honesty that makes you feel comfortable buying a car. He recommended the The 2018 m550xi and it the best car out of 14 and his team have a level of honesty that makes you feel comfortable buying a car. He recommended the The 2018 m550xi and it the best car out of 14 purchases. Ask for “”Nora’s tire & wheel warranty”” is the BEST value ….i must have mounted a half dozen tires …. all covered no charge . More

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Terrible customer service from Ms Lam, never written a negative review, This visit was very disappointing, no replies to phone calls or txt to Mr Riccardi negative review, This visit was very disappointing, no replies to phone calls or txt to Mr Riccardi More

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I have purchased close to a dozen BMW's across the spectrum of models from Flemington BMW over the last 20 years and in the process of taking delivery on another at this time. Ed Kiley & Bill Hinton a spectrum of models from Flemington BMW over the last 20 years and in the process of taking delivery on another at this time. Ed Kiley & Bill Hinton are the quintessential professionals as evidenced by the fact the last 2 new cars will have been shipped from NJ to SW Florida where I have lived full time for 6 years while I have 2 BMW dealerships nearby but remain loyal to the dealership that has serviced my new car requirements with the utmost of care & professionalism on a 5 + Star basis continuously, Flemington- BMW ! More

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I have received exceptional service at Flemington BMW from every department. From the day I purchased my BMW X3 to my recent visit....pure perfection. from every department. From the day I purchased my BMW X3 to my recent visit....pure perfection. More

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I was able to finally receive resolution on a power charging issue with my car. The dealer and Dana were true to their word and were able to give me the 3 hour charger that was advertised with the car charging issue with my car. The dealer and Dana were true to their word and were able to give me the 3 hour charger that was advertised with the car. They also checked that the battery was working correctly after the BMW recall. Thank you for your service and Merry Christmas! More

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