Mike Pahlas

Excellent service. I was able to get an appointment the next day to service my van’s transmission issues & brakes. I had it back within a week after I dropped it off fo I was able to get an appointment the next day to service my van’s transmission issues & brakes. I had it back within a week after I dropped it off for the diagnosis. The Body shop towed the vehicle from Windsor to Columbia within an hour after contacting them. I was contacted the next day to confirm what needed to be done. More

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My experience at Columbia was as good as it gets . I was in and out in less than an hour.The people there were very pleasant. I was in and out in less than an hour.The people there were very pleasant. More

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Quick service & was done at home. Friendly guys, explained all work. Also flexible scheduling, would recommend Friendly guys, explained all work. Also flexible scheduling, would recommend More

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Columbia Ford/Kia is an easy and convenient location to get to. It is a relaxing facility and has a cafe if you are hungry. The customer service is great as well. get to. It is a relaxing facility and has a cafe if you are hungry. The customer service is great as well. More

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Awesome place to deal with. Employee’s are very friendly, not to mention the decor and food. Employee’s are very friendly, not to mention the decor and food. More

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The staff was Friendly and courteous. Quality Service, all issues taken care of correctly the first time. Quality Service, all issues taken care of correctly the first time. More

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My family has purchased two cars in the same year from this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed wh this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed when service was being done. I am sure I am not the only one who tries to work while waiting and I was beyond uncomfortable. Based on what I do for a living I emailed, called and stopped by to talk with the owner and GM with some suggestions. Neither of them called me back or responded to my email. While I can respect someone not wanting to purchase anything, I am in sales, so I have thick skin. Not responding is rude. Not to mention that I am a customer. That certainly rubbed me the wrong way. The service guys are great. They have been nothing but friendly, helpful and I trust them. The only inconvenience is their lack of loaner cars. Again, I am on the road for sales and not once has a car been available to use when my car was out of commission for 3-4 days. I know that's not the service departments call, but other dealerships certainly offer this convenience to their customers. Overall, I would recommend the dealership in general. More

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Whenever I go in to this dealer I can ask a dumb question and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome More

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As always, the service department is fantastic. Each time I am there, it’s always a good experience. Each time I am there, it’s always a good experience. More

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Always professional. Always a quick turn around. Always in contact with updates regarding the work. Always a quick turn around. Always in contact with updates regarding the work. More

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