Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas | Page 17

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.7
417 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

Dealership Experience

28 yrs, 2 mos

Industry Experience

42 yrs, 2 mos

4.7

417 Reviews

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417 Reviews of Mike Pahlas

January 31, 2022

Dealership Rating
Employee Rating

Brought in for oil change, tire rotation and steering wheel issue. Everything was completed and the steering wheel issue was a recall item with no charge. I've always had positive experiences at Columb More

by canoske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Fernando Cruz , Jose Arriaga

January 30, 2022

Dealership Rating
Employee Rating

A service date reminder email or text like other Ford service departments would be helpful. Waiting weeks for a door latch failure is also very inconvenient. More

by Daniel Lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jose Arriaga

Feb 24, 2022

Columbia Ford Kia responded

We apologize for an dissatisfaction you had with our service department, please contact me Nicole Mooney, our customer service coordinator at (860) 228-2886 so I may assist you in a better experience for next time!

January 18, 2022

Dealership Rating
Employee Rating

This has been my first time purchasing a brand new car and I have had the best experience I can ask for More

by nkj303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

January 15, 2022

Dealership Rating
Employee Rating

They do a great job. Done in a fast turnaround amount of time.everyone is so friendly. More

by Nikgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 13, 2022

Dealership Rating
Employee Rating

dropped off the truck Monday evening for oil change, all filters, and tire rotation. Then picked it up Tuesday evening complete. No fuss or confusion. I paid with my Ford Visa card; it was the 1st one he More

by jspmanzone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

January 05, 2022

Dealership Rating
Employee Rating

Clean area and confortable. Nice cafeteria and great selection of cars just needs a little more communication More

by Tacubo1501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Berube, Bobby Eskey

December 30, 2021

Dealership Rating
Employee Rating

They did a great job figuring out what was wrong with my vehicle and repairing it in a timely and professional manner. More

by seth_arzt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube

December 28, 2021

Dealership Rating
Employee Rating

Tony and the rest of the team was awesome to work with. Tony worked with me on the price of the truck as well as him and the team answering all questions i had through the process! More

by Jordanchurch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler, Ilya "Eli" Belyi , Tony Mauro

December 15, 2021

Dealership Rating
Employee Rating

I have received excellent service on my vehicles at Columbia Ford/Kia and this was no exception. Friendly, courteous, timely service from the professional staff keeps me coming back. Thank you. More

by francesmeissner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey

December 14, 2021

Dealership Rating
Employee Rating

Excellent customer service & the vehicle was serviced timely. Very friendly customer service department. Will recommend to others. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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