Mike Niedzwiecki

Since I walk in and talk to Tony about a potential car purchase, and all the way until we signed papers and drove away, everything was smooth, professional, everybody involved in the sale was very pleasan purchase, and all the way until we signed papers and drove away, everything was smooth, professional, everybody involved in the sale was very pleasant and and joy to work with. More

by CZZOO1 Verified Customer Verified Customer

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Kenneth met us shortly after walking in the door when most of the other salespeople seemed uninterested or busy. He gave us the information that we were looking for, helped us decides what options we wan most of the other salespeople seemed uninterested or busy. He gave us the information that we were looking for, helped us decides what options we wanted on our X1, and made the overall sales process simple and stress-free. I would definitely recommend him and BMW of Westlake to anyone who is looking for a straightforward car buying experience. The only drawback I saw was with the building itself. Full floor-to-ceiling windows on a south-facing building look nice, but the sun is a menace and prevents workers and customers alike from being able to see what’s between them and the doors. The owners make more than enough money to get some shades for the window. Get it done. More

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No pressure sales. Great car selections. Everyone at the dealership treated me with smiles and very polite. Great car selections. Everyone at the dealership treated me with smiles and very polite. More

by SRACECIC Verified Customer Verified Customer

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Tony and the team at BMW Westlake were amazing! First BMW purchase and they were helpful without being over bearing or pushy and allowed me to make educated decisions I felt comfortable with. First BMW purchase and they were helpful without being over bearing or pushy and allowed me to make educated decisions I felt comfortable with. More

by JOSHUA_L_MOORE Verified Customer Verified Customer

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Easy to deal with. Good support for out of state purchase salesman and finance manager were good to work with. Good support for out of state purchase salesman and finance manager were good to work with. More

by RARODERICK10 Verified Customer Verified Customer

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Professional, respectful, kind, helpful, informed. The staff was all of the above. Tony, my sales associate, was so helpful and would answer all my questions completely. If he was unsure about somethi The staff was all of the above. Tony, my sales associate, was so helpful and would answer all my questions completely. If he was unsure about something, he would find out the answer from someone on the team. They all made it clear that they are available anytime I had a question in the future. Nice people. More

by JWELCH4547 Verified Customer Verified Customer

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It was a great experience. Staff and sales extremely professional and knowledgeable. Very pleasant buying experience. Staff and sales extremely professional and knowledgeable. Very pleasant buying experience. More

by JIMUVA Verified Customer Verified Customer

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The entire experience at BMW Westlake exceeded expectations. The staff, from Sales to Technology, Finance and Administration (title/tag) was highly professional and knowledgeable. They were prom expectations. The staff, from Sales to Technology, Finance and Administration (title/tag) was highly professional and knowledgeable. They were prompt and proactive in their communications and respectful of my time while ensuring that I received the vehicle that I was seeking. Their approach is the reason that this was the second vehicle acquired through BMW Westlake. More

by MJANTZEN Verified Customer Verified Customer

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Matthew, Andrew, and Corey have been excellent. I have had multiple flat tires. They have been able to take my car the same day that I called to replace the tire. They are all pleasant, professiona I have had multiple flat tires. They have been able to take my car the same day that I called to replace the tire. They are all pleasant, professional, reliable and just nice. Nez is fabulous. I wish I had a few Nez’s to work with my company. He is professional, pleasant and knowledgeable about which car to purchase. More

by DOCRETINA Verified Customer Verified Customer

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The whole process of ordering a car and picking up the car was wonderful, the tech that showed us how to operate the systems within the car was very helpful, no complaints at all. car was wonderful, the tech that showed us how to operate the systems within the car was very helpful, no complaints at all. More

by DAVISDIGGERS Verified Customer Verified Customer

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