Mike Majors

Most times my service appointments are timely, but my lost recent visit took a lot longer than it should have for the services performed. lost recent visit took a lot longer than it should have for the services performed. More

by LUCKYDB58 Verified Customer Verified Customer

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Knowledgeable professionals who work diligently to assure your vehicle is repaired in timely and cost effective. your vehicle is repaired in timely and cost effective. More

by ronok3175 Verified Customer Verified Customer

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Management is very Unprofessional and rude and they are supposed to be the leaders of the staff . Staff is disorganized and arrogant while talking to you via telephone. you can’t expect a call from y supposed to be the leaders of the staff . Staff is disorganized and arrogant while talking to you via telephone. you can’t expect a call from your team about when your vehicle is ready If you have a set date from the paperwork issued at the service counter you would expect that date for your car to be ready If your car isn’t ready and they need more time it’s up to you as a customer to call and speak with staff and ask them if they are done with your vehicle If you need more time with a customer vehicle I think that day or day after a phone call should be place to the customer Then when you decide to call and ask what’s going on it’s a problem that you called about your property The management team has no respect for customers , the manager for the service department hung up the phone while I was asking questions about my vehicle At no point was I rude to the manager or raised my voice or anything to get such a bad experience with him. Then I called back To finish gathering information from management Spoke with phone agent who transferred me multiple times and place on the call hold with music for over 3/4 mins each time only to be told that he not available for customers and they don’t know why he not answering and no one else was available It appears that you guys don’t have any polices that prevent staff from “Looking out for each other “ because it seems if you ask any questions to staff via telephone you will get the phone disconnected and all of a sudden there is no service More

by SEANPAYNEJ Verified Customer Verified Customer

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I feel this dealership charged me for unnecessary service repair. I was charged over $400 for a floor shifter. repair. I was charged over $400 for a floor shifter. More

by nps1973 Verified Customer Verified Customer

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They were very nice with me They did good job i was feeling like my home and my family feeling like my home and my family More

by MOHAMMADHISHMEH Verified Customer Verified Customer

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Great customer service. Every worker is helpful. I would definitely recommend family Hyundai to my friends and family. Every worker is helpful. I would definitely recommend family Hyundai to my friends and family. More

by Ssnaid Verified Customer Verified Customer

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Went in for an Oil Change and was out in a Timely Manner! Great Job! Great Job! More

by GGL1953GOHAWKS Verified Customer Verified Customer

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The service department did a great job during my appointment. They were helpful and competent. appointment. They were helpful and competent. More

by patterson.sara Verified Customer Verified Customer

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I came in for service on my 2016 Santa Fe that had developed a rod knock. They were quick to diagnose the issue, get a new engine ordered, and replaced under warranty in 7 business days from start to developed a rod knock. They were quick to diagnose the issue, get a new engine ordered, and replaced under warranty in 7 business days from start to finish. Color me impressed! More

by MATTHEW NELSON Verified Customer Verified Customer

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I was told all lies never shop there again car is a piece of junk of junk More

by KSIMON20133 Verified Customer Verified Customer

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