Colin Simmons
Colin Simmons at Family Hyundai

Colin Simmons

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.7
2,286 Reviews
4.7

2,286 Reviews

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2286 Reviews of Colin Simmons

October 02, 2026

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Employee Rating

Clear and easy customer service experience. Great job! Addresses my oil change and car service quickly and the wait time wasn't long! More

by CAMILLEMC200
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

October 02, 2026

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No matter what I need the Family Dealership takes Excellent Care of my Sonata!! I bought IT NEW in 2023 from World Hyundai and World 'Stinks'!!! More

by NOEMAIL3
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

September 29, 2026

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I have been going to Family Hyundai since I moved to Oak Forest in 2002. And continue as I know most of the staff by name. They are great and alway continue to impress me, it my go to shop! More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 29, 2026

Family Hyundai responded

Our service department is honored to have earned your loyalty since 2002. Knowing that we still impress you when servicing your Hyundai Tucson means a lot to us.

September 27, 2026

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Lack of communication, rude, dismissive, non accommodating. Customer service was not what I am use to receiving. Collin made me feel like I was not worthy of service when I deserve the right to More

by lamiascott8
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

September 17, 2026

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Employee Rating

Hello is was very easy to communicate to the staff Mr Colin’s very good guy He explains anything you need to know .. Thank you Colin’s and Hyundai More

by SANTORINICONSTRUCTIONINC8
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2026

Family Hyundai responded

Your note about Colin’s clear explanations highlights how our service team prioritizes open communication. Colin is glad he could make the service on your Santa Fe easy to understand. Hearing that our staff communicated so well and seeing your five-star rating means a lot to us.

September 16, 2026

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The work done was good. The staff was great and there was coffee and snacks to pass the time. More

by sydney.webster
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Sep 16, 2026

Family Hyundai responded

Knowing you found the work good and our staff welcoming means a lot to us. We’re glad the coffee and snacks helped pass the time during your service on your Hyundai Tucson.

September 10, 2026

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Employee Rating

Got new engine for my vehicle but forgot to put coolant after a week opened the hood no coolant call dealer and they acknowledged that for got to put it More

by SHARUSGR1
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2026

Family Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 30, 2026

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At Family Hyundai I always go to Colin Simmons! He is always available for questions and always has an answer for me. In fact all the staff there are great! Ray J More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Family Hyundai responded

Knowing that Colin is always available for your questions means a lot to our service team. We’re glad everyone could deliver outstanding care for your Hyundai Tucson.

August 25, 2026

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The service has been always great and the people here are friendly and helpful. I’m in here about every 15 days More

by XOEMILYXO611
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Klinckman and Candy Kyle

Aug 25, 2026

Family Hyundai responded

Hearing that our service team has been consistently friendly and helpful during your visits means a lot to us. Our service department is pleased we could assist with your Hyundai Venue’s regular maintenance.

August 22, 2026

Dealership Rating
Employee Rating

Family Hyundai always gets my vehicle in for service as needed. Its needs are taken care of with ease and expertise. More

by JKAMETAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2026

Family Hyundai responded

Your note about our team’s ease and expertise in servicing your Santa Fe really reflects how we handle each visit. Your kind words and five-star rating mean a lot to our service department.

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