Graham Watson

Awesome service ! !! Great people, fast friendly service. Been servicing at Family since 2013. Big thanks to Jo Ana, Collin, Joe T, Matt, and the rest of the crew. Back !! Great people, fast friendly service. Been servicing at Family since 2013. Big thanks to Jo Ana, Collin, Joe T, Matt, and the rest of the crew. Back in 6 months. More

by coolstuff91 Verified Customer Verified Customer

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Bad experience with Maverick in finance. He was pushy and insulting. I let Family Hyundai know and I received no follow up from the General Manager. He was pushy and insulting. I let Family Hyundai know and I received no follow up from the General Manager. More

by karenej65 Verified Customer Verified Customer

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VERY PROFESSIONAL, YET VERY FRIENDLY. A GREAT SUPPORT STAFF. CAN'T REMEMBER THE NAME OF THE PERSON WHO EXPLAINED MY CAR NEEDS AND SET AN APPOINTMENT FOR ME. A GREAT SUPPORT STAFF. CAN'T REMEMBER THE NAME OF THE PERSON WHO EXPLAINED MY CAR NEEDS AND SET AN APPOINTMENT FOR ME. More

by OZ59MAN Verified Customer Verified Customer

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We've been dealing with difficulties since 2024. No response from management. We've made over 20 attempts to reach someone for assistance. No response from management. We've made over 20 attempts to reach someone for assistance. More

by jorjor1484 Verified Customer Verified Customer

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Consistent reasonable prices along with great service department. I'm very satisfied with my eight years of being a customer. department. I'm very satisfied with my eight years of being a customer. More

by ayrshire2 Verified Customer Verified Customer

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Dealership is been very nice and sales people are awesome 👌. My salesman Ricky Gushi and also Al. 👌. My salesman Ricky Gushi and also Al. More

by RONRAYHILL Verified Customer Verified Customer

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I serviced my Hyundai Sonata and upon my arrival I was greeted by Colin Simmons, who has been taking care of my vehicle for the past 10 years. I always feel that Colin is making sure my Sonata is getting greeted by Colin Simmons, who has been taking care of my vehicle for the past 10 years. I always feel that Colin is making sure my Sonata is getting the best service. I was in for a routine oil change and the time went by so fast I could not believe my car was ready. Colin reviewed my inspection report and was pleased to drive off in a much cleaner car than I brought in. I feel that my Sonata is getting the best service at Family Hyundai where I purchased it from. More

by Sue D Verified Customer Verified Customer

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The service department is great. Brian always takes care of us.Make sure that the car is repaired.Does a good job with our oil changing?Keeps our appointments up to date.We really app Brian always takes care of us.Make sure that the car is repaired.Does a good job with our oil changing?Keeps our appointments up to date.We really appreciate the work that brian does for us More

by GOG1007587 Verified Customer Verified Customer

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I has a wonderful experience buying my car with Isaiah. Trade in and sales experience was beyond my expectations and I walked out the door with a new car! Trade in and sales experience was beyond my expectations and I walked out the door with a new car! More

by mpartynski Verified Customer Verified Customer

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Management is very Unprofessional and rude and they are supposed to be the leaders of the staff . Staff is disorganized and arrogant while talking to you via telephone. you can’t expect a call from y supposed to be the leaders of the staff . Staff is disorganized and arrogant while talking to you via telephone. you can’t expect a call from your team about when your vehicle is ready If you have a set date from the paperwork issued at the service counter you would expect that date for your car to be ready If your car isn’t ready and they need more time it’s up to you as a customer to call and speak with staff and ask them if they are done with your vehicle If you need more time with a customer vehicle I think that day or day after a phone call should be place to the customer Then when you decide to call and ask what’s going on it’s a problem that you called about your property The management team has no respect for customers , the manager for the service department hung up the phone while I was asking questions about my vehicle At no point was I rude to the manager or raised my voice or anything to get such a bad experience with him. Then I called back To finish gathering information from management Spoke with phone agent who transferred me multiple times and place on the call hold with music for over 3/4 mins each time only to be told that he not available for customers and they don’t know why he not answering and no one else was available It appears that you guys don’t have any polices that prevent staff from “Looking out for each other “ because it seems if you ask any questions to staff via telephone you will get the phone disconnected and all of a sudden there is no service More

by SEANPAYNEJ Verified Customer Verified Customer

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