Mike Krueger

Everyone here is great! Been coming for years and never had a problem! Great service! Been coming for years and never had a problem! Great service! More

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I have been a schaumburg toyota customer for over 45 years. I have always received nothing but the best service and care. Always impressed with the professionalism of this dealership from sales to ser years. I have always received nothing but the best service and care. Always impressed with the professionalism of this dealership from sales to service More

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The service department is top notch; the service writer teams always are effective, efficient, and informative. And coffee is available. What more could I ask? teams always are effective, efficient, and informative. And coffee is available. What more could I ask? More

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The best customer service keeps me coming back now for over 25 years! Thank you! over 25 years! Thank you! More

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Mike Krueger service director had his IT changed offer date to expired after the service took place and did not honor SchaumburgToyota.com website promotion. I have proof. I took the screenshot of the onl date to expired after the service took place and did not honor SchaumburgToyota.com website promotion. I have proof. I took the screenshot of the online offer before and after. Had to pay double of what was advertised. I will talk to corporate office about UNFAIR PRACTICES ACT. "The Act prohibits the use of unfair or deceptive acts or practices, including the use of deception, fraud, misrepresentation, and SUPPRESSION OF MATERIAL facts. While the Act provides this general definition, it also contains a number of specific actions that are considered to be violations of the law." More

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wonderful professionals get the job done quickly without unnecessary expense. I recommend having your Toyota serviced at this dealer unnecessary expense. I recommend having your Toyota serviced at this dealer More

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Great experience! Peter was super friendly, knowledgeable on the product and the process, was straightforward and easy to deal with. Mike from the Finance room took Peter was super friendly, knowledgeable on the product and the process, was straightforward and easy to deal with. Mike from the Finance room took his time to explain everything to me and made sure I really understood everything that was happening. I got a great deal and love my new car! More

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Thanks for doing great work. My Sequoia is a beast! I trust your mechanics that take care of my truck. My Sequoia is a beast! I trust your mechanics that take care of my truck. More

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This dealership is charging for services/repairs/parts that are not performed/replaced, then when caught and confronted they blamed it on employee who got “confused” and tried to somewhat make it right, b that are not performed/replaced, then when caught and confronted they blamed it on employee who got “confused” and tried to somewhat make it right, but no compromise was made and I was literally being dismissed by customer satisfaction manager, needles to say I will never go there again and would recommend others to stay away. More

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Stay away from this dealership. The service MANAGER brain washed and talked the buyer out of buying my car even though the inspection showed no major issues with my vehicle other th The service MANAGER brain washed and talked the buyer out of buying my car even though the inspection showed no major issues with my vehicle other than rear brakes were 50% left, and tires need replaced. They told my buyer not to buy my vehicle and misrepresented the value of my vehicle . Since they could not sell a car to my buyer the service MANAGER deterred the buyer from my vehicle . The service manager is not qualified to appraise vehicles. Save your money and time and go somewhere else for service / inspection. More

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