Mike Kipling

Dear Toyota Tampa Bay Customer Service, I am reaching out regarding my recent experience with your team for the airbag recall service on my vehicle. Unfortunately, I am very disappointed with the service out regarding my recent experience with your team for the airbag recall service on my vehicle. Unfortunately, I am very disappointed with the service provided and would like to bring several issues to your attention. Firstly, when I received my car back after the recall service, the interior was extremely dirty, with visible black stains likely from technician handling. Additionally, there was damage to the interior cover. I returned to have this addressed, and while the cover was repaired, I had to personally clean the vehicle to remove the black stains left by the technician. Furthermore, another part in the interior was broken during the service. I was assured that this part would be ordered and replaced, but I have not received any updates, and it has yet to be addressed. Despite this, I continue to receive emails stating that my service is completed, which is both confusing and frustrating as these issues are still unresolved. More

by a.alarabius Verified Customer Verified Customer

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The Service was disrespectful and Horrible and I will not be return to that place not be return to that place More

by MSVICKIEBASS4 Verified Customer Verified Customer

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They did an outstanding job on my 2014 Camry. There are no changes needed. Thanks There are no changes needed. Thanks More

by GANEY Verified Customer Verified Customer

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Service was excellent. Austin Carr is great to work with. The only suggestion for improvement is to remove the salesman (red shirt) who was promoting vehicle assessment for Austin Carr is great to work with. The only suggestion for improvement is to remove the salesman (red shirt) who was promoting vehicle assessment for trade in. He became aggressively annoying even after being told "no, not interested". Thanks to the understanding and professionalism of others, tension was deescalated. Terrence More

by TCMCLEAN Verified Customer Verified Customer

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Great service, friendly people, calm atmosphere, I like how they was free coffee and a cafe how they was free coffee and a cafe More

by hannahrides123 Verified Customer Verified Customer

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Good experience and finished on time , kept it good work. Did proper inspection and give good suggestions Did proper inspection and give good suggestions More

by RAVI.07IN Verified Customer Verified Customer

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They always provide the best service when I need something done. I needed a tire replacement and he went above and beyond to make sure everything was in order. Thank you! something done. I needed a tire replacement and he went above and beyond to make sure everything was in order. Thank you! More

by FERLIE2001 Verified Customer Verified Customer

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Toyota Tampa Bay have a good service and they help very good. Thank you for all of that. good. Thank you for all of that. More

by SAMER.QRAEN Verified Customer Verified Customer

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The dealer was very knowledgeable about the product and explained everything in a manner that was easy to understand. I would recommend and potential buyer to Mohammad AlRahbi any day of the week. explained everything in a manner that was easy to understand. I would recommend and potential buyer to Mohammad AlRahbi any day of the week. More

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They subjected my car to a mechanical car wash without informing me causing cosmetic damage. informing me causing cosmetic damage. More

by jehadtheboss Verified Customer Verified Customer

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