Mike Belew
Mike Belew at Tom Clark Auto Park

Mike Belew | Page 30

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.7
300 Reviews
4.7

300 Reviews

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300 Reviews of Mike Belew

October 22, 2023

Dealership Rating
Employee Rating

Michael Belew and your team completed the service on my vehicle in a timely manner! Thanks for a great job! More

by ROGM007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Tom Clark Auto Park responded

Hello, we strive to provide the best service possible and are glad Michael and our team were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing James Wood Autopark's Service Department. Sincerely, James Wood AutoPark Management | 940-591-9663

October 21, 2023

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Employee Rating

Work was good. Wish someone had kept me posted. Sat for over 3 hours w/o. Info More

by KATHY.UHLICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Tom Clark Auto Park responded

Thanks for your great review, Kathy. We do appreciate your patience for the extended wait that you encountered and we will take this feedback into account going forward. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2023

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I took my truck in to get the seat heater/ac chips installed and to get a rear door weatherstrip issue fixed. They had to keep it a second day, due to their finding a defective rear window frame that More

by CVC4450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Tom Clark Auto Park responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

October 15, 2023

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All the guys are helpful. They explained all the issues very clearly. They provided the loaner as well. More

by SHIV871992
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 18, 2023

Tom Clark Auto Park responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

October 14, 2023

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Employee Rating

Great and quick service as always! I’m always updated along the way to completion of my vehicle More

by a1dealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Tom Clark Auto Park responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day! Sincerely, The James Wood Buick GMC Denton Team

October 12, 2023

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Oil change and tire rotation cost has risen to the point I may go elsewhere. More

by ljdough3739
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

Oct 13, 2023

Tom Clark Auto Park responded

Thank you for your feedback. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding this situation. Please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

October 12, 2023

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Employee Rating

Would have given 5 stars if my appointment showed in their books. But, they handled it expertly, got me in and out in under 45 minutes for an Oil change and tire rotation. Girl at front desk had no clu More

by OBEDDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Tom Clark Auto Park responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

October 11, 2023

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Employee Rating

I took my car home and it wasn’t fixed. Still leaking fluid. Super obvious it was not fixed. Now I have to be inconvenienced w no car again and I need my car for my job. More

by WINDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Tom Clark Auto Park responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The James Wood Buick GMC Denton Team

October 11, 2023

Dealership Rating

Chris was very professional and also very friendly! He was easy to talk to! We even had some things in common. He checked all my boxes and answered all my questions! He arranged the delivery of my vehi More

by jeshort11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark in used car finance…great!

Oct 12, 2023

Tom Clark Auto Park responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our team, and we are thrilled to know Chris and Horace went above and beyond to help you find a vehicle that was right for you and deliver it right to you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The James Wood Buick GMC Denton Team

October 08, 2023

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Employee Rating

As always, service performed as promised, on time, clean facility, friendly staff who explain repairs so that you understand what was done More

by KUYKENDALL.JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Tom Clark Auto Park responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The James Wood Buick GMC Denton Team

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