Mike Ball

I want to thank Gerhard, Mike, Andres, Richard and Tom for looking after us for our 2nd GLE. They have a great team at Mercedes Benz of Laguna Niguel. for looking after us for our 2nd GLE. They have a great team at Mercedes Benz of Laguna Niguel. More

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I’ve bought 6 or 7 cars from MBLN, both used and new. I switched from Fletcher years ago because they never treated me like a valued customer. Once I met Kosta I’ve never bought from anyone else. I switched from Fletcher years ago because they never treated me like a valued customer. Once I met Kosta I’ve never bought from anyone else. He provides a level or personal service seldom seen anywhere. I consider him a friend who always has my best interest in mind. His service continues after the purchase is completed. More

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My experience buying the 2023 EQS from Mercedes-Benz was nothing short of delightful, and it's all because of ROSIE SOSA. Rosie is simply the sweetest! She navigated the entire process with impressive speed nothing short of delightful, and it's all because of ROSIE SOSA. Rosie is simply the sweetest! She navigated the entire process with impressive speed and professionalism, making what can sometimes be a stressful experience feel effortless and enjoyable. I'm so grateful for her expertise and her genuinely kind demeanor. Thank you, Rosie, for such a wonderful car-buying journey!" More

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David Abrams and Reza in Finance were both Fabulous! This is the 2nd car I have bought from David. He is very helpful, knowledgeable and kind. He is very attentive and is always available to help/mee This is the 2nd car I have bought from David. He is very helpful, knowledgeable and kind. He is very attentive and is always available to help/meet or answer any questions. I plan on keeping this car forever but if I ever decide to purchase another one or if any friends or family are looking.... David is the man! More

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I recently purchased a car from Laguna Niguel Mercedes-Benz, and I can't say enough great things about my experience! From the moment I walked in, I was treated with the utmost professionalism an Mercedes-Benz, and I can't say enough great things about my experience! From the moment I walked in, I was treated with the utmost professionalism and care. Duke, my salesman, was absolutely phenomenal. He took the time to understand exactly what I was looking for, patiently answered all my questions, and made the entire process seamless and enjoyable. His knowledge and customer-first attitude are unmatched! Mike Ball, the manager, was equally impressive. He went above and beyond to ensure I was completely satisfied and made me feel valued as a customer. It’s rare to find a dealership where the entire team genuinely cares about your experience, but that’s exactly what you’ll find here. If you're looking for a dealership with exceptional service, a knowledgeable and friendly team, and an overall top-notch car-buying experience, look no further than Laguna Niguel Mercedes-Benz. Thank you, Duke and Mike, for making this such a memorable purchase. I’ll be back for my next car! More

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We have been dealing with Mercedes Benz of Laguna Niguel for many years and specifically Duke Maltin in the new car sales department. We always feel welcome and find that there is no pressure in the purchas for many years and specifically Duke Maltin in the new car sales department. We always feel welcome and find that there is no pressure in the purchase process. If you are looking for a Mercedes, I highly recommend that you give this dealership a try! More

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Rosie did a great job with testing drive and showing us the perfect product within our price range! I will refer my friend to her. the perfect product within our price range! I will refer my friend to her. More

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If you are looking at getting a Mercedes, request Rosie Sosa at Mercedes Benz of Laguna Niguel to be your sales person. Let's be real, no one really looks forward to the all day car buying experience, espe Sosa at Mercedes Benz of Laguna Niguel to be your sales person. Let's be real, no one really looks forward to the all day car buying experience, especially if you weren't planning on being in the situation where suddenly you need a new vehicle unexpectedly. This was the case for me, but luckily I got Rosie. She is professional, knowledgeable, patient, attentive & so sweet. She made this process so easy & believe it or not, fun! I actually found myself starting to get excited to buy a new car which was something I wasn't planning on doing for a long while. She helped me nail down my dream car I didn't even know I wanted! The whole experience from beginning to end was more amazing than I could have imagined & it's all thanks to Rosie. She really made the experience so enjoyable. Shout out to Mike Ball & David Gonzalez who were the managers as well as Reza Etemad who was the Finance Manager, they were all also a pleasure to work with alongside Rosie. I've been in my new car for a few months now & no joke, I get so excited when I walk to my car in the morning for work. I look like that heart eye emoji as I walk towards it & think, "I can't believe this is my car!" I have contacted Rosie a few times since to ask questions & she is so on top of it responding the same day. I highly recommend Mercedes Benz of Laguna Niguel & Rosie for your next car buying experience, I promise you won't be disappointed! More

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Kosta Spektor is the best there is anywhere , been his client for more than 10 years any time I need a new car I know where to go, Best service and he knows how to listen and see what u need and he will client for more than 10 years any time I need a new car I know where to go, Best service and he knows how to listen and see what u need and he will find the right car for you , I had my 2021 AMG GLE 53 C and I loved it when it was time to upgrade I contacted Costa and told him what I had in mind and he found the way to upgrade to a 2024 GLE I was thrilled for Tue opportunity and he got me the color I wanted with the packages I wanted from across the country, I will only be driving Mercedes and will only get it from Kosta Spektor at Mercedes Benz laguna niguel More

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An amazing help throughout the whole process from finding a car that spoke to me to making the purchase, I felt that it was a stress free experience and that I had time to look at every detail I wanted in my a car that spoke to me to making the purchase, I felt that it was a stress free experience and that I had time to look at every detail I wanted in my ideal new vehicle. More

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