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Mihui Kim
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31 Reviews
31 Reviews
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31 Reviews of Mihui Kim
Verified Customer
March 05, 2025
Service at this facility is topnotch. Every time with anyone of their service menbers is excellent. Very communicative and informative. I have been servicing my car with them for five ye Every time with anyone of their service menbers is excellent. Very communicative and informative. I have been servicing my car with them for five years. More
by VJVANDERMEER
Other Employees Tagged: William Montufar, Joshua Hansmeier, Jake Mueller, Mason Diemert, Griffin Spellicy, Jessica Aguilar, Walid Doumit
February 24, 2025
I went there with not a lot down and needed to get into a good car and they worked with me to do so and I was pressured to put more down or to take a deal I couldn't do. Very friendly and helpful! good car and they worked with me to do so and I was pressured to put more down or to take a deal I couldn't do. Very friendly and helpful! More
by Michelle J
Other Employees Tagged: Xavier Grigg
February 18, 2025
The best experience I’ve ever had thank you to Bell Honda for everything! I will definitely return. for everything! I will definitely return. More
by XAVIER_GRIGG3335
Other Employees Tagged: William Montufar, Jake Mueller, Jalal "AJ" Ahmadzai, Jessica Aguilar, Walid Doumit, Xavier Grigg
February 06, 2025
Everyone is nice, knowledgeable and willing to help. There is a good variety of cars. There is a good variety of cars. More
by PJKARLSON1
Other Employees Tagged: William Montufar, Joshua Hansmeier, Jake Mueller, Jalal "AJ" Ahmadzai, Jessica Aguilar, Walid Doumit
February 05, 2025
Everyone is friendly and helpful whenever I call to schedule an appointment. All service advisers keep me updated on when my vehicle will be ready for pickup. schedule an appointment. All service advisers keep me updated on when my vehicle will be ready for pickup. More
by KMAJCHER
Other Employees Tagged: William Montufar, Joshua Hansmeier, Jake Mueller, Jessica Aguilar, Walid Doumit
February 05, 2025
Very good experience without a lot of drama. Still don’t care for the “negotiation” process though. Still don’t care for the “negotiation” process though. More
by colleenroyal1
Other Employees Tagged: William Montufar, Joshua Hansmeier, Mason Diemert, Javier Lopez, Yusuff Olowoeshin, Jalal "AJ" Ahmadzai, Jessica Aguilar, Xavier Grigg
February 02, 2025
My experience with Mihui Kim was very unprofessional. Bell Honda as a whole is 5 star, Mihui Kim is a 1 star as there is no option for 0. On January 31, I texted Kim to change my scheduled appointment da Bell Honda as a whole is 5 star, Mihui Kim is a 1 star as there is no option for 0. On January 31, I texted Kim to change my scheduled appointment date but was met with rude service and a lack of communication. When calling to confirm appt. I was made aware that I was directed to the wrong department to take the car in, and she would not answer me to confirm the correct one or my question regarding coverage. I texted several times but still no answer. I called service again and was told it would be collision, I called collision and was told the repair would be service, so I still had no appt. I texted again to get clarification where my appt is. After getting no answers to this and the answer to coverage for two days, I finally just texted her name with question marks and she immediately called me. I was finally told the repair was covered and to bring the car to the sales dept.?? When asked why she texted Service, she cut me off and did not answer. Her attitude on the phone was unexpected given the great service over the last decades from your other agents. When called out on the treatment of text she blamed your sales agent, Akeem, but it is her name as the agent in my text conversation and not Akeem. Also not his text verbiage given our prior conversation. Aside from being unresponsive with my last initial contact attempt which led me to text Mihui, Akeem has provided excellent service. He has gone out of his way several times to make us feel appreciated, so we know this has not been him. We 100% believe he was not involved in this matter. The texts and calls with Mihui were cold and unprofessional. I requested her managers' information but it has not been provided. I have all the text (with her name) on file if requested. Everyone else is wonderful. We have been purchasing cars for years and have always been met with excellent service. Ramsey, George, Q, Joshua, and now Akeem make our time with you a wonderful experience. We will return. We feel you need to be made aware of her actions and how poorly she represents you guys. More
by Traves
January 15, 2025
Bell Honda is: Professional all the time Great communication all the time Price is very fair all the time I will always buy my Honda at Bell Honda. communication all the time Price is very fair all the time I will always buy my Honda at Bell Honda. More
by INGE_W0LF_AZ
Other Employees Tagged: William Montufar, Joshua Hansmeier, Jake Mueller, Jessica Aguilar, Walid Doumit
January 09, 2025
The service advisor is top shelf the wait time is acceptable and the lounge is comfortable acceptable and the lounge is comfortable More
by hbrown2203
Other Employees Tagged: Joshua Hansmeier, Jake Mueller, Walid Doumit , The sales department sucks
