Miguel Obregon

Truck has been at the dealer 4 times with the same issue, and still is not fixed. I waited 4 weeks to get the truck back and not once the service advisor picked up the phone to call me and give me an update and still is not fixed. I waited 4 weeks to get the truck back and not once the service advisor picked up the phone to call me and give me an update about the truck. The vehicles are parked in a yard that is all dirt and mud and they only pour some water on it when they return it to you but underneath it it is all dirty and muddy. I called the general manager 4 times and never return my calls. I have been a customer for 8 years, leased 4 trucks and will never go back again. More

by RICARDO_GALASSO Verified Customer Verified Customer

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Easy , fast , friendly, super recommended dealer to do everything do you need , best in south dade country everything do you need , best in south dade country More

by ALEJANDROFONTALVO Verified Customer Verified Customer

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Me fue muy bien en mi primer servicio muy excelente servicio gracias recomendaría siempre este diler servicio gracias recomendaría siempre este diler More

by SEVEFRAMIREZ Verified Customer Verified Customer

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I had gone to this dealership to fix my dodge chargers headlight and the service advisor was polite and professional. Overall good experience headlight and the service advisor was polite and professional. Overall good experience More

by Randall Verified Customer Verified Customer

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Horrible experience. I took for the 4th time my 2024 Ram 1500 because of a vibration in the real axle when it comes to a stop and after keeping it for a month they came t I took for the 4th time my 2024 Ram 1500 because of a vibration in the real axle when it comes to a stop and after keeping it for a month they came to the conclusion that it is a normal operation for a $55K truck to vibrate???. The vehicle is returned to the customer completely dirty and full of mud and when they say they will wash it for you it means they will just pour some water over it and that is it. Not one my service advisor Lazaro Varas picked up the phone to give me an update on the status of my truck and I never received a phone call back from the General Manager Carlos Rodriguez after leaving 4 messages with the receptionist, making it clear where the lack of customer service is coming from. I have been a customer of Kendall Dodge for over 8 years and I have leased 4 trucks and ever since the new administration took over, this dealership has completely lost their professionalism, commitment, accountability and loyalty towards their customers. Not only I will never go back to this dealership again but I will also never buy another Chrysler vehicle. Perfect example how a bad administration can ruin a company by not caring about their customers, especially those that continued to go back year after year, like me. More

by RICARDO_GALASSO Verified Customer Verified Customer

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This dealer is the best I’ve ever been to! They have great snacks while u wait too! They have great snacks while u wait too! More

by Jen Flo Verified Customer Verified Customer

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Not provided good service in my experience in this deeler, There are few workers who provide good customer service. deeler, There are few workers who provide good customer service. More

by kendeysanchez Verified Customer Verified Customer

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Very Good They always do a great job on my car! Thank you 🥰. Let me know if you can send coupons! Thanks Thank you 🥰. Let me know if you can send coupons! Thanks More

by YSAFILLE Verified Customer Verified Customer

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Despite the issues with Stellantis and the concerns for the decline of the brand. This dealership and the Service Department and Shauna provided excellent service, always available to answer my concerns an the decline of the brand. This dealership and the Service Department and Shauna provided excellent service, always available to answer my concerns and going the extra mile to satisfy our concerns for repairs. More

by amandavalino Verified Customer Verified Customer

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Everything was ok just took way to long to get back my vehicle with the rental that was provided charged me twice as much for tolls then I’ve used. I went to the dealership for an oil change they fixed th vehicle with the rental that was provided charged me twice as much for tolls then I’ve used. I went to the dealership for an oil change they fixed the other problems that was wrong with my car that was a plus but forgot to do my oil change so I had to make a small trip back to the dealership to get that done but overall the dealership is a great place to come to love the customer service they provide every time I go there. To be honest this was my first time experience a Daley with the service at this dealership. I understand that it can get a little busy at times but overall I’m satisfied with the service I’ve received. More

by LAWRENCE8911B Verified Customer Verified Customer

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