Mickey Hughes | Page 4

We’ve owned a Honda since 1985 from DCH Kay Honda. The customer service has always been great. My last visit was no exception. The customer service has always been great. My last visit was no exception. More

by yankees1211 Verified Customer Verified Customer

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Great service always! All the staff is super reliable, consistent, and knowledgeable. Always super helpful! All the staff is super reliable, consistent, and knowledgeable. Always super helpful! More

by allisonkallok Verified Customer Verified Customer

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Easy to make appointments and keeps customer updated with service progress. However it is not always so easy to find car afterwards. service progress. However it is not always so easy to find car afterwards. More

by S.BROADBENTT0 Verified Customer Verified Customer

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This Honda dealership’s Service Department is EXCELLENT! Service is prompt and professional. Tiffany goes over every aspect of service and the cost of each one completed and of those that may need tending t Service is prompt and professional. Tiffany goes over every aspect of service and the cost of each one completed and of those that may need tending to in the future. I’ve been a Honda driver for many years, NEVER having a serious problem with my Honda SUV. I attribute that to a great car and an outstanding Honda Service Department!!! More

by cjfalvo Verified Customer Verified Customer

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Very professional, helpful and friendly staff, everyone is personable, the place is always clean, efficient and togethrr is personable, the place is always clean, efficient and togethrr More

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Great service, communication, and a favorable quote on repairs. Fixed in timely fashion. Thanks also to my rep, who was outstanding! repairs. Fixed in timely fashion. Thanks also to my rep, who was outstanding! More

by mdaniels732 Verified Customer Verified Customer

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Always excellent customer service. Little wait time which is important. Mickey did a great job explaining what was needed as well as assured me the wait time needed. Little wait time which is important. Mickey did a great job explaining what was needed as well as assured me the wait time needed. More

by MICHELLEKUCHTA Verified Customer Verified Customer

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Made appointment on 12/30/25 at 12:00. All time slots for appointments are free and available for the day. When I bring my car in Bill tells me they may not get to run diagnostic on my car All time slots for appointments are free and available for the day. When I bring my car in Bill tells me they may not get to run diagnostic on my car before the end of the day. Which they don’t. This is the only thing I need done on my car at that point so it’s not as if they had numerous things done and just didn’t get to all of them. Considering there are no customers there when I get there and all the time slots were open, it’s just another example of poor customer service at this dealership and another reason I question their honesty and integrity. I’ve been dealing with this dealership for the past 7 years and have found their customer service is lousy at best and their ability to properly diagnose issues with the car is subpar. But they do excel in one category, and that is upselling. I’d be hard pressed to recall many times I’ve brought my car in without a range of suggested services being pushed on me. I would not recommend services at this dealership to anyone. My husband was smarter than me when he bought his Honda. He didn’t get the oil change plan. And he doesn’t get his car serviced at this dealership. It’s quite interesting that he’s had zero issues with his car. More

by Walsh.anne124 Verified Customer Verified Customer

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Consistently reliable service. The team is knowledgeable, efficient, and respectful of my time, highly recommend. The team is knowledgeable, efficient, and respectful of my time, highly recommend. More

by HARRISON Verified Customer Verified Customer

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Service tech Mickey is the best! He is always top notch and would reccomend him He is always top notch and would reccomend him More

by VINCERANERI Verified Customer Verified Customer

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