Michelle Williams

It was the best and the quickest service I’ve ever had and I will recommend it to everyone and I will recommend it to everyone More

by KARRON32 Verified Customer Verified Customer

Report | Print

Too slow and wait is too long for aoil change. Other can do it 10 mins why can southern do what Other can do it 10 mins why can southern do what More

by ricklanden1 Verified Customer Verified Customer

Report | Print

Didn’t order part when I told them too. Was late fixing the car. Had a tech not show up and had no clue about it. Did not solve my issue. The price quoted was $80 less than what they charge Was late fixing the car. Had a tech not show up and had no clue about it. Did not solve my issue. The price quoted was $80 less than what they charged me. Super unorganized and dysfunctional. Seems as if they have no clue what’s going on or what they are doing, no communication inside that building from my viewpoint More

by Connor Verified Customer Verified Customer

Report | Print

Easy scheduling and informed staff on the product which is part of my continued interest in the Volkswagen brand. is part of my continued interest in the Volkswagen brand. More

by JANDRE1 Verified Customer Verified Customer

Report | Print

Since switching advisors to Adam Bailey, my service has been great. He anticipates my vehicles’ needs before I do. He also takes extra time on explaining things to me about my vehicle and ensure I understa been great. He anticipates my vehicles’ needs before I do. He also takes extra time on explaining things to me about my vehicle and ensure I understand before walking out the door. Adding him as a member of the Southern Volkswagen team was the best decision the company could have made. More

by briannarounds Verified Customer Verified Customer

Report | Print

Very well maintained, the employees were very courteous, lots to eat and drink while watching TV. lots to eat and drink while watching TV. More

by IZZYPROPER2015 Verified Customer Verified Customer

Report | Print

Every one was really great and helpful even when the power in the building went out. power in the building went out. More

by michelesoncrant Verified Customer Verified Customer

Report | Print

I had a Great experience. Lewis and Julie were awesome. I love my new Volkswagen Passat! Lewis and Julie were awesome. I love my new Volkswagen Passat! More

by mtzellmer Verified Customer Verified Customer

Report | Print

He tried to bring me a quote for a coolant change/flush that I jist had done a few weeks before. Basically tried to charge me twice for work that was just done. that I jist had done a few weeks before. Basically tried to charge me twice for work that was just done. More

by BATTINDONTE Verified Customer Verified Customer

Report | Print

We were less than impressed the 1st time we rolled into the lot...Upon arrival one of the sales guys literally chased our vehicle through the parking lot, stood outside the driver's side door until we deci the lot...Upon arrival one of the sales guys literally chased our vehicle through the parking lot, stood outside the driver's side door until we decided we had to engage with him. He told us there would be no negotiation on the vehicle we inquired about - so we left. We called back the next day and spoke with Michelle Williams and she implored us to come back, sit down with Matt (the manager) and we did. He worked out a mutually acceptable deal and we bought our Mazda. Michelle and Matt were respectful, professional and personal, without a trace of pushiness. Could not be happier with the deal and the vehicle. Knowing we have Southern Dealerships in our corner is a significant plus. Great teamwork! Anne and Bill More

by annegassett Verified Customer Verified Customer

Report | Print