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Mike Barnes
Mike Barnes at Southern Volkswagen Greenbrier

Mike Barnes

Service & Parts Director

Southern Volkswagen Greenbrier

1248 South Military Highway
Chesapeake, VA 23320

Contact Me
4.5
52 Reviews

I have been in the automotive industry for over 20 years with current ASE certifications and a Virginia State Inspection License. My wife and I have been together for over 20 years and have 4 beautiful children. We are both from Virginia Beach and have made Hampton Roads home for almost 30 years. My #1 goal is to ensure all of our guests are 100% satisfied and always have a positive experience. I can't wait to help you and your family.

Dealership Experience

6 yrs, 9 mos

Industry Experience

23 yrs, 9 mos

Specialties & Trainings

ASE certified

Virginia State Inspector

4.5

52 Reviews

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52 Reviews of Mike Barnes

August 05, 2026

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Employee Rating

Did good job on my truck front brakes and oil change and transmission worked on run alright More

by JUSPLAINBOY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wes tolsen

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Aug 07, 2026

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 06, 2026

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Employee Rating

Will forget what needs done to your car and waste your time and do things to your that don’t need done More

by johnsmarcus77
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Robert Webb, Cedric Hurston, Michelle Williams, Nazier Burley, Jaelynn Warren, DAVID HOOPES, David Stachan Jr., Peter Faris , Tim

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Jul 08, 2026

Southern Volkswagen Greenbrier responded

Marcus. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 13, 2026

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Employee Rating

Incredibly helpful and attentive to all my concerns and questions every time! I truly appreciate everyone from the receptionist who checks me in, the Advisors who guide me, down to the technician who prefo More

by risingrae05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrence Gregory, Chris Hallal, Robert Webb, Cedric Hurston, Michelle Williams, Jaelynn Warren, DAVID HOOPES, David Stachan Jr.

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May 20, 2026

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 23, 2026

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Employee Rating

Great service and everyone is very helpful. And I can trust them with my car More

by rjriddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 16, 2026

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The service team is great at Southern Volkswagen Greenbrier!! They work really hard at satisfying customers. More

by darlenericks67
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Print
Apr 16, 2026

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 02, 2026

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Great customer service my advisor was great. They did a good job. oil change was done quickly. More

by MARIEWHEELER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Webb

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Apr 10, 2026

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 05, 2025

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Employee Rating

My Machanic is always on point, on time and very sufficient! Thank you so very much! More

by MREVERYTHING234
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Seyfert, Sam Lanier, Chris Hallal, Robert Webb, Cedric Hurston, Michelle Williams, Nazier Burley, Jaelynn Warren , Lewis Dailey, Tony

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October 29, 2025

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Employee Rating

Thank God for Service Manager Mike Barnes! !! He truly made sure that my vehicle was perfect after service(s). More

by brynaej
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tavis (TJ) Tabb

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August 28, 2025

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Employee Rating

Tim Champion and Mike always take care of us at Southern Volkswagen. They always keep me in the loop and ensure the best for my vehicles and my time. More

by Depko.christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrence Gregory, Chris Hallal, Robert Webb

Print

August 21, 2025

Dealership Rating
Employee Rating

Excellent service. Good timing. Good video. The service center is very clean with good tea and coffee along with water and snacks is very welcoming. More

by TEMBA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrence Gregory, Cedric Hurston , Lewis Dailey, Jeramy Evans, Ricardo Joffrion

Print
Aug 28, 2025

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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